I have been using pccasegear now for 3 years and in that time I have always found them to be genuine. Their customer service has always been above and beyond in my experience. Great range of parts and prices. Have happily answered my questions and in a reasonable quick time frame. I live in Qld and parts have always been delivered promptly and securely. Thank you again everyone at PC Case Gear (too many to thank).

Excellent service, I ordered the wrong case and they sorted out everything without any hassle at all

Another fast, easy, purchase and delivery. Thanks again!

Brought all gear in one place with awesome service and speedy freight. Everything received exactly as described

Recommend

I've never shopped anywhere else for my PC builds and accessories for the last 20 years and never will. Never had an issue ever and are my only go to for parts and accessories. Thanks again PCCG!

I've built a PC myself previously, however this time I outsourced it to PCCG due to limited time and bench space at home. They did an awesome job and with fair prices. Ordered on Monday and received the completed PC three days later. A+++++++++

It's rare to find the kind of assistance I got today from Brian via the support chat. Everything was painless diagnosing a failed RAM module and all my questions were sorted in double time, got me out of a spot. Well done PCCaseGear and particularly Brian.

I purchased a custom built system from PCCG in late October 2025 and the experience was excellent. Their knowledge of part compatibility helped me through case selection, memory selection and fans. They set it all up, communicated with me during the build process, weee instantly (and I do mean instantly) available for lost sales support and built a high quality computer that will last for many years to come. I’m very pleased with all aspects of this, from payment to build to shipping to use and they catered for my own customisation after shipping (putting additional SSDs into the system after they shipped it to me). It’s very hard to find l good communication, enthusiasm and good manners all in one store. The price was excellent, I did not shop around for the lowest price because I believe good quality people should be paid what they are worth, but the price was on par with other retailers. If you are thinking of buying a custom built system I cannot recommend PCCG highly enough. They know the technology, know how to put it together and know their market - skills and experience and good service all in one place:

Was amazing to be able to video call to make sense of what i was asking and it was the easiest fix!! Thank you so much

The service was good but the product was rubbish the throttle did not fit into the connection on the yoke. May pay to make certain product actuall workes properly before despatch

very good service

the order arrived quickly and performed perfectly very happy with performance and service

I wanted to express my sincere gratitude for your exceptional support regarding my recent PC order. I purchased a high-end gaming PC (9950X3D with an RTX 5090) from PC Case Gear. While your team was incredibly fast in building and dispatching the original order, it was unfortunately lost by StarTrack in my hometown. Throughout the three-week investigation, when the PC seemed nowhere to be found, PC Case Gear, remained dedicated and supportive. Their decision to remake a new PC with the same specifications, even while the investigation was ongoing, was greatly appreciated. The replacement PC was dispatched on Wednesday and arrived safely this morning. I cannot thank you enough for helping me through this stressful period. To anyone thinking about a new PC I highly recommend PC Case Gear!

I was ordering components for a new high-end PC. Staff were very helpful, knowledgeable and quick to respond to my queries. They advised on compatibility and offered suggestions for more suitable components. The PC was safely packaged and delivered on time.

Gummy’s was a massive w

No where else you will find place to get what need for for your next PC and you get choose what goes into it, or your building it yourself and with fast delivery anywhere in Australia at prices none can beat.

I contacted the support team requesting some advice regarding a dream pc build of mine. Andrew and Brian were incredibly helpful and assisted me with all my concerns and offered me some great solutions to bring this system to life. As soon as I can purchase the system I will be doing so and cannot wait to see what the result will be. Thanks so much!!!

Everything as ordered, nice and quick, thanyou

Great service on my end, no complaints. Always highly attentive to needs, easy to contact (and fast at that) and good quality service. Previously had warranty in 2019 and they were easy to work with. Currently have amendments to items on a preorder and they have been extremely helpful. Between PCCG and Scorptec (and other Australian retailers), it is always handy to support them over global distributors like Amazon, despite the (occasional) high price.