Haven’t received my order

Called customer service to sort out a payment question i noticed on my bill. Issue was sorted out and was able to gain a much better deal to save money in the long run through the 0 rental fees and just pay the maintenance fee every 6 month.

Have had no concerns with the product or the installation. The installer was a great technician. Even offered some free advice on correcting a plumbing issue that was incorrect. Took the time to explain the installation and how to correct an error in the existing plumbing!

Easy. Product fits in our sink. Easy to install.

Last week, I called Home Water to discuss my bill, and I received an offer that I could not rezist. Very happy with the way they treat old customers.

Just had a problem with my payment and spoke to Sheldon on the phone. His demeanor was professional, efficient, and friendly. The problem, which was on my end, was solved in minutes

Extremely grateful experience, couldn't be more pleased!

I called because I received the wrong size filter. The agent was really helpful to resolve the issue.

The Customer Service Rep was very attentive and listened to my concern patiently. I was very satisfied with the way he handled the issue and booked the home visit. I have always had a good experience with home water .

I have had a Whole system in 3 houses for 12 years now. I like knowing that my water is clean and clear of all sorts of unhealthy additives, especially since I have various health issues. My hair is also healthy and silky soft.

I was pleased with the representative’s answer that resolved my problem.

Today I had a very brief and pleasant encounter with one of your representatives. He was very pleasant, helpful and informed. Consequently my issue was resolved quickly and successfully

What an absolute pleasure talking with your representative today about my concerns and for trouble shooting the problem of which was my fault. Brilliant

Water tastes better and filters are easy to replace.

Water filtration system Review by Desiree H. on 2 Nov 2023review stating Water filtration system I am satisfied with my home water filtration system and the quality of the water it provides. Thank you.

Beware of this fraud company, contract was over still kept on charging the amount. Now, they are not refunding my money. I called a month in advance o cancel, now they are saying I should have called on the date of contract over. Is a joke or what?

I just wanted to take a moment to thank you for the exceptional service you provided. You explained everything clearly, went over all the applicable prices in detail, and made the whole process easy to understand. Your professionalism, patience, and thoroughness were truly appreciated. It’s rare to receive such attentive and knowledgeable service, and I want you to know that it didn’t go unnoticed. Thank you again for your excellent support and for making this a smooth and positive experience.

This was the first time that I had to deal with customer service and the gentleman was polite and respectful dealt with my issue.

This was my first time dealing with customer service and the gentleman was very polite and quick to resolve my issue.

We have been with homewater for several years. Awesome company. Best water filtration system around and great pricing!