Leaking bottle

just need to ship it faster. . . it took long.

I loved being able to get a replacement lid because I love my Zulu cup and could not find the exact one that I have in any stores.

My water bottle blew off a table while I was selling at a flea market, and the lid was in pieces. I found your site and was able to replace the lid at a reasonable price and I was thrilled.

Best bottle ever! I love the flow and drink more water. I have lots of bottles - this is number one

Love shopping from Zulu!

My son is autistic and he loves all the texture and of course it maintain the beverage cool for hours

The base of this larger size is just a smidgen too large to fit IN my car’s cup holder And the bottom does NOT unscrew for ease of cleaning like with their smaller bottle, BUT I like everything else about the item.

Great replacement for my cap that broke. Once ordered, it was shipped & received in a timely manner.

Love the water bottles.

All was fine until our bottle didn’t come for a very long time. When I inquired, I was told it had been returned to sender (wasn’t told why and was given no notification of that status until I inquired a couple of weeks - or more — after ordered. The woman asked me to confirm my delivery address - I did and it was the same as the first one — and told me — all by email — that it would be re-sent and it should arrive in 2-3 weeks! I replied to please expedite via a faster delivery method as it had been a long time already. No reply. I got an email that it was going to be shipped. No other word about when it should arrive. Not great experience.

The lid was shipped and arrived at the regular shipping date.

Very smooth transaction. Pick out items, pay for them. Shipping did not take too long. Maybe buy some more as gifts.

Bought my grandson a Zulu water bottle and he loves it. I ordered two back up lids just in case he breaks his.

Mediocre customer service.

Got the part easily and quickly. Sad that you can't just get the band to open the cap as a part by itself. Waste of material and polluting the enviroment doing it this way.

Shipper was fast and easy. I wish Zulu has a Canadian site.

I placed an order (order #0665913838) on Feb 8, 2025 for the 101oz jug and the half gallon jug. I received the order on February 14, 2025. The half gallon jug was badly damaged. I emailed customer service immediately (along with photos of the damage) after instructions indicated to email first before returning any items. An email reply was sent to me on February 15, 2025 indicating the company is working on my request. It is now March 1, 2025 and I have not heard a thing from the company. I rarely provide a negative review but this is probably close to the worst customer service I have ever had to deal with.

I received my new cup and replacement lid in great shape and it came very quick. The replacement lid fits my old tumbler Perfect with no leaks. I do wish there were a couple more colors to choose from, I now own the black and teal tumbler. I would definitely order them again.

The wrong bottle arrived. Shopping took over a week. And the bottle has no insulation. Not good