I love the wonderful selection and excellent spices that Spice Jungle offers. Also the orders are always delivered quickly and prices are great!

I placed an order that was 3-7 days delivery. That order shipped 8 days after ordering. The order arrived fast after that within a few days. Only to have a package improperly heat sealed. It covered all of my spices and packages and got everywhere in the box. With a ruined sticky order I reached out to customer service. Now they are really nice! They replaced the order with a new one and refunded what they were out of on their website. However, that order has yet to ship and I am wary it will also take a long time. Additionally some of the spices I tried salvaging since they were out of them ( The sumac specifically appear to have some moisture in the bag upon opening for the first time. The spice had some clumping to it!! That is not safe for spices and will surely allow mold growth. ) Any serious spice company should have an overall process smoother/ better / and safer than this ordering process has gone.. At this rate it will be 3 weeks full time from 1st order before I have hopefully a complete order of cleanly packed, some what safe - some what questionable spices in my hands. The worst part is I spent nearly 100$ on glass spice containers to store what I had ordered.

Service is quick and accurate. I enjoy chili powder and smoked paprika very much. Got some habanero salt hoping for something with a real kick. I was sadly disappointed.

Keep up the Good work !...

I gave 3 stars because I can't review since I've yet to receive my order. I don't know if I'll buy here again because it seems other places are faster, but your customer service was fast and kind.

No tracking #. You seemed to have the seeds I need which I ordered last week.

I almost deleted this I didn't quite read it all the way I had to click to be able to make a comment you people are fantastic business people I love doing business with you your products are all a number one and I'll do this with you till I drop over dead I'll try to tell everybody I know where I get my spices hoping they will do business with you also you can't go wrong thanks again

Personal interactions, ya’ll are great. But i think you need to have your web ppl do some revisions to your site to make it a little more user friendly. And not have a contact on your website that goes to an unmonitored email. Also i received a review request just like this one , from a “beanilla “ about my recent purchase. I didnt make a purchase from beanilla so i thought maybe there was some fraud until i realized ya’ll appear to be the same company. Again with thinking some web revisions are in order. Also great products !

Love the quality of the spices. Shipping times are the only downfall. I'm often waiting months for something that said it was in stock.

My 3rd bottle of vanilla extract, really wanted the 2 fold but it was unavailable,

I have been ordering vanilla beans from this company for quite a few years. I love their Madagascar beans for making crème brûlée, and the “B” beans for making my own vanilla extract. I received my order quickly.

Easy to place order, arrived soon and safe.

Service was timely, but the product, Beanilla Maple Flavor was exceedingly weak. When I purchased same product 2 years ago, it was outstanding. The company refunded my purchase and suggested I call prior to reordering to ensure the product came from a different lot number. It is my intent to do exactly that.

Best place to get spices and sugars

Paid for extra shipping and didn’t get it. While I appreciate the reimbursement needed it to take with me on a trip and had to get another gift. Reliability is everything. Products are great.

Thought spices came in bottles!

Easy website. I’ll try product when I receive it. Seems like a good small business.

Good service

Perfect!

I received an email that the product I ordered would be sent in 5-10 business days. ONE MONTH later, still nothing... I had to email again and request a refund of the charge that HAD been processed.