All aspects great, no issues at all.

Love it! Best fun ever!

EXCELLENT from start to finish, including delivery. Thank you

Prompt delivery. Shout out delivery guy who was trying to get a massive box delivered to the 3rd floor cause it wouldn't fit in a lift.

I spent some time researching e-bikes before choosing the Raleigh Motus Tour with Hub Gears and very good spec - I wanted a European made bike, not a Chinese one which wouldn't last. My husband and I are enjoying our bikes and have been on a number of excursions and the bikes have performed brilliantly. Raleigh were very helpful and responded quickly when one bike turned up and the other didn't and sorted it out with the couriers. The website is clear and easy to use and to order from.

Packaged well. Delivered on time, but not safe to ride despite being assembled and checked by a Raleigh engineer prior to dispatch as many basic setup steps on the tick sheet had not been completed despite a tick to say they had. Great bike though.

Bike great. Purchasing experience not so, no tools, not even a cheap 15mm pedal spanner. Online videos all mention you supply tools, I didn’t get anything to put the bike together or any info on how to complete its setup. Fast delivery, but overall disappointed in the experience.

Service was great.

Brilliant, can't fault the service

Delivered quickly, the bike needs building at home which was straightforward. The components were very well wrapped to prevent scratches inside the box. .

Arrived well packaged and delivered within 48 hours of purchase great service

Brilliant bike

Very good, pleased with the purchase

First class product. Fast delivery and excellent packaging.

Fast delivery, came very well packed.

A great service… the bike was delivered & ready for us at the requested shop in Stockport - the man there was lovely & extremely helpful!

Shipping was quick and came in a flat pack box. The bicycle was easy to set up with the supplied tools that came in the box and there is a handy video on the website if stuck on anything.

shipping was a disaster, but we got there in the end.

I was concerned that the order confirmation showed 'pink' when I had chosen mango. I phoned up to query this and was reassured that we would recent the correct item. Friendly service.

Good service all round