all good

The Willow arrived promptly and well packaged.

UK support team has been very helpful.

I really like my Raleigh bike, and I enjoyed assembling it — it felt a bit like putting together IKEA furniture or a LEGO set. That said, a clearer instruction sheet would have been useful, as some parts needed to be installed slightly differently, and I ended up having to get a few adjustments done at the shop. It might also help if the front and rear lights came with an adhesive fitting option, as this would make installation easier. Additional accessories would also be welcome, particularly for vehicle tracking. At present, bike theft is very common and police responses are often limited, so built-in or recommended tracking solutions could make a real difference.

Well packaged, quick delivery time and easy to put together when watching provided video.

Excellent customer service from Peter

bike took a week to arrive, but less than 20 mins to prepare for an initial shakedown test. Clear instructions supplied by Raleigh

Ok

Nice bike

Excellent service

Bought a Fizzy Lemon Chopper for my daughter, great bike. Service was perfect, bike arrived on time. The bike is quality. Nostalgic value priceless!!!

Overall, very pleased opted for the hub gear and extremely pleased with its performance. The seat could be more comfortable but otherwise a good purchase

Top Banana 🍌

The bike came as an assembly, all the parts were there. It was packed well.

Reasonable delivery time (8 working days). Well packaged and minimum building required. Pleased with bikes so far and a lot of bike for the money.

The bike is fine and I am ultimately pleased with it, but the service provided for the delivery to home was very poor: *None of the protective packaging was used *The video instructions did not include all of the assembly options (e. g. attaching a quick release wheel) *Neither the video or written instructions explained how to index gears (which was something I was not expecting to have to do) *When I contacted customer services to explain there was a piece missing and my gears were making a funny noise I was initially told to look in the box and take my bike to a bike shop to get the gears indexed. *I still haven't received a replacement piece (only minor-handlebar cap, but when you have paid this much for a bike you expect to get all the pieces). So although the bike is good I would not recommend it unless you can get it professionally assembled.

Lack of communication with order updates but bike came quickly after a nudge.

FANTASTIC QUALITY, PERFECT SERVICE

Fast delivery and excellent customer service

Very good delivery they even brought it inside for us