The power stick I received as part of a promotional gift did not work. I reached out to customer service and they walked me through some steps to try. When that didn’t work then sent me a prepaid shipping label to send my defective one back and sent me a new one with the same branding and everything! Thank you so much for the excellent customer service

I recently returned a PowerWireless II unit for warranty service. It would not stay turned on. Communication was very good during the process. There were frequent updates to status of return. The PowerWireless II was returned in a reasonable amount of time and now works perfectly. It will charge with the wire and with the wireless function as well. Very pleased with level of support and help during the whole process. PowerStick Rocks!

As always, they provide EXCELLENT customer service.

Hello - I have always been a big fan of your products - our family owns 4 products because the kids used to always take mine. I have to say I am even a bigger fan of your support. Katherine was amazing - quick to respond, got my issue resolved and did it in a professional and personal manner - you are lucky to have her and take care of her - Thank you Katherine!

My 2008 Power Trip no longer accepted a charge. The support team provided fast and efficient service to evaluate it for repair or replacement. It was deemed beyond repair. I am now enjoying my PowerWireless X very much. Thank you!

I had and issue with a device, my concern was followed up promptly and replaced with a working unit, great service along the way keeping me informed on the progress!

Your support team was wonderful. I was kept informed regarding the progress of my repair. Your support was prompt i returning my emails and answering my questions. A big 'thank you".

Kathrine was incredibly helpful and quick to respond. She helped me diagnose the issue and gave me clear instructions on how to send back item for repair. She also told me it would take longer as their offices were closed during quarantine. Great customer service experience with this issue!

Excellent mobile battery

I had an older device that stopped working. Your support team reponded quickly to help me with with the issue. Since the part was no longer carried a replacement was promptly sent to me. Great service!

Kathrine went above and beyond to resolve the problem I was having with the Pocketcloud. I couldn't have asked for a better customer service experience!

Quick response via phone and email. It was determined that the product was not functioning properly. I returned the product (at no cost to me). They fixed it and mailed it back in a reasonable amount of time.

Kathrine was wonderful to deal with when I had trouble with our aria speaker. I would want to deal with her again because she made it a point to keep me updated every step of the way. She's a wonderful asset to your company!

I didn't think there were companies left in the entire world like this anymore. They answered my email within hours, honored my warranty (which I thought had expired). They were friendly, helpful and really wanted to not only get it right for me but to make sure I got a replacement in a timely manner and that I was a happy customer. I asked stupid questions and pestered them on when my product would be returned to me and again, they answered my emails promptly and courteously. I was really impressed. You just don't find this kind of friendly and reliable customer services anymore, or at least I don't. PowerStick keep on doing what you do, you make the rest look bad.

Support was super friendly and quick to respond to my emails!

My powerstick stopped charging after only a few months, I wrote an initial review expressing my disappointment, the next day Kathrine from support reached out to be and explained how to do a reset, that worked perfectly and my device is now charging! Such a pleasure to receive such fantastic support, definitely recommend doing business with Powerstick!

I bought a PowerTrip a couple of months ago and have been using it frequently. I take it out on trips or events where I have no access to an outlet for a big part of the day. I have been able to fully charge two iPhones from 0% to 100% and one partially with just one PowerTrip charge (with no help from solar). I just wish it were smaller and less bulky, even if it carried a smaller charge. It's much bigger than competing products.

Love it!

Very pleased with the sound. Not so pleased that 3,5 mm jack is not useful. Only devices with Bleutooth can be connected, not my iPod. Recommended.

I wanted a red white and blue and couldn't get one. Have you got one left for the $89? I have bought a ton of these!!