Your service was excellent. I ordered by phone and the lady I spoke to was helpful and charming. The sweater arrived swiftly and I’m really pleased with it.

Flawless service from ordering to delivery. I cannot fault it.

Excellent service delighted with the product

Great service

Pre ordered so a lo ng wait sorry to have to return but refund was very prompt thankyou

Very easy and efficient ordering service. Exchanging goods is also quick and simple to do.

Good product - not the cheapest perhaps but really like the quality - all natural fabrics. Good cut and no stretching or shrinkage in the wash. Good customer service - prompt refunds and/or exchanges.

The Poetry order, packaging and delivery services are exemplary.

Beautiful garment and prompt delivery

Fast shipping and a delight to receive.

They re-funded me speedily

Always well packed and refubded promptly if necessary.

For the amount of money your products cost, shipping should be complimentary.

Excellent customer service returns processed quickly for my refund

Excellent! Delay in order well communicated.

Excellent service and straightforward exchange for a different size.

I am impressed with the quick delivery. And the well spoken assistants when ordering on the telephone. Pleasant conversation.

Time of delivery was brilliant Well done poetry

Ordering and delivery very quick. Very pleased with item

Perfect colour combinations for winter and spring