I have had some challenges navigating order edits and trading out recipes but their customer service has been so understanding, kind and supportive to resolve issues and just go above and beyond expectations.

My dogs love their new dog plan and no longer have tummy issues

I don't live anywhere near a pet store that sells Open Farm, so I really appreciate how quick the delivery service is.

The website is very easy to navigate.

Zgood customer service!

My dog love the food and treats

Easy to access & change flavors in your account , easy to manage subscription, and the shipping is fast. Our pups love the food.

Great

Love these products for my dob

Great company to work with and feel confident my dog is getting the best produst

Easy to order. Delivered on time in excellent condition. My cat loves smelling and playing in the boxes. So glad they sent sample of new treats as my finicky cat loves them! Only problem is a lot of the wet food comes in dented cans

Though my cat is only on the second box of the beef, she seems to have no complaints…. and I might say she is VERY picky. Pepper’s Mom

Great customer service!!! Called and ask some questions and decided to switch to one of your other dog foods. He absolutely loves his food now and as it's so easy with the auto ship it's a win/win for us both!!

Great product, great customer service and always on time!

Fast shipping, right to my door! Thank you!

Love your products!

Great product

Fast shipping and well packaged

the customer service is phenomenal!!!

I I think the dog food is wonderful. However I signed up for the automatic delivery and I'd like to find out when my next delivery will be. I'd like to be able to access that information and even edit it at times.