Order took days to be dispatched then Amazon took 3 days to deliver just kept getting told they’re on their way just wait. Despite taking size 10 in every pair of shoes, sandals and trainers I own being size 10 the sliders were to big, so I tried to return although this proved impossible on the Oofos website despite the website saying this was available as an option. I messaged and asked to exchange for a size 9, this was agreed despite this 3 days after being returned a credit was issued (yet to receive) The only thing that is quick with Oofos is the persistent request for feedback on their non existent customer service AVOID

Easy to purchase online, delivery good.

Bought 2 pairs of flip flops as I was so impressed with them, however, the trainers were not as comfortable, they just felt really thin on the top, but yes, comfortable to walk in, just not long treks, this may have just been personal to me as the flips flops have never been off my feet now since buying them. Bought them to aid the pressure on my knees when walking as just been told have arthritis settling in and it was unbearable to walk sometimes. I ordered the wrong size in the flip flop at first, then bought the 2 pairs, they were so quick at refunding me for the original pair, cannot fault the customer services staff or the delivery as they were so quick……May try a different style of trainer, but for now more flip flops in different colours, so glad I bought them!!!!!

Ordering my OOFOS sliders was straightforward and the delivery speedy.

Sizing needs to be sorted for these shoes they are far too narrow for a natural foot shape, which is a shame as the foam soles are so comfy and would really help with my heel pain. They need to be more foot shaped though. . .

Always a professional company, with excellent online order process, quick and secure delivery, quick and unquestionable exchanges or refunds. . . customer service is paramount to customer satisfaction. . . you feel seen, heard and supported from all points in end to end purchase experience.

Efficient - no problems at all

Great footwear comfortable and very supportive especially if suffering from plantar facitius

Great shoes, lovely and lightweight too, speedy delivery

You should advise customers to buy half six or one bigger . I found it very difficult to put my feet in and even more difficult in the hot weather we have in England.

Terrible customer service. Ai responds to your emails which is actually more personable than their “customer care” team. I hate the fact that so many peope have bought these after recommending them.

My first pair of Oofos (4 years ago) were fantastic, perfect fit. Recently bought some new ones in two sizes but had to return both. Ordered Women’s fit but was sent Unisex fit. Men’s and Women’s feet are different so the sizings weren’t right. Refund service was good.

Product is good but it still doesn't justify its price.

Love the colour

Happy with experience with Oofos

Fast service quick to resolve a problem, cause I ordered the wrong size

Does what it says, very comfy

Fast delivery.

Perfect

Great product and very quick delivery