Worst service ever

Terrible

bought in JULY not recieved

awful service

Placed a order on 7/25/23 for the Promoto and I haven't received it yet. And I'm doing this review on 9/2/23. This is unacceptable

Service was slow. All the representatives were very friendly, just weren't able to help with what I needed.

The truck I ordered was on backorder but got to me pretty quickly.

Customer service sucks, the chat sucks, being qued and never getting a real person sucks.

I like the products, but your customer service is a dumpster fire.

Very good experience, they kept me updated on my order status.

ok

See review

Terrible customer service. Still haven’t received my product even after 35 days.

Terrible. Never received the Item, Losi/Horizon Hobby never shipped. Scammers

Great

please respond to tell me about my order? Can I add a battery and charger Order # LOSUS000035812 Order Completed on 07/17/2023

I can't complaint about anything really. I know the shipping took a very long time, but s8nce is a "toy" I was in no rush at all. The price was just incredible for the truck. I appreciate that. Maybe that is what these cars should go for in normal life and not the over inflated prices. Remember, the "inflation" is created by somebody rising the prices unnecessarily.

Would love to do a review on a product that I don’t have

Eh.

Took a month to fix the wrong parts