We have had a wonderful experience dealing with Kate & Kole over the past few months. Mikaela has been incredibly helpful right from the start of the engagement process through to receiving the ring. Together with Mikaela we designed a unique ring that was made to the highest quality by Kate & Kole. It was lovely to see our design come to life along the way with continuous emails, phone calls, photos and drawings. Thankyou so incredibly much Mikaela and your unwavering patience with us throughout this process, you made it very easy and enjoyable. Thankyou you very much to Kate & Kole team for creating such a beautiful and unique piece for us. Tom & Georgie

Organised a bespoke ring with an heirloom piece and it came out perfectly. The whole process was incredible throughout and the communication by the team was top notch. Couldn’t recommend a business more if you’re looking to get amazing pieces of jewellery.

We purchased my engagement ring and our wedding bands through Kate and Kole. The finished products are beautiful. Their communication has been awesome, we were kept up to date the whole way along. Special shout out to Kayla for everything she did along the way. HIGHLY recommend purchasing jewellery through these guys if you’re after a high quality, beautiful product

Beautiful created pieces and the girls are great to talk too, bought both my engagement and wedding rings from them, love them all.

My favourite place to buy jewellery . Amazing customer service and beautiful quality pieces. Can’t not fault Kate & kole 🖤

I lost my grandmother in February and wanted to have something simple with her initial, that would always be close to me. The small delicate M in a heart was exactly what I was looking for. The chain length is great and very comfortable to wear and I love when people notice it and ask me. Vale Mary.

It was such a pleasure working with K&K to bring my engagement ring and our wedding rings to life. Seamless process from beginning to end! Thank you xx

My fiancé purchased my engagement ring from Kate & Cole and it came out beyond expectations. I’ve received so many compliments on the quality and the sparkle of the diamond. Every small detail is a work of art. We loved our experience with Kate & Cole so much that we purchased our wedding bands from Kate & Cole as well. The team is so personable and wonderful to work with. Everyone was so friendly that we spoke with. Even with the time difference from America it was easy to schedule appointments with them to personalize exactly what I wanted. I’m happy to find a reliable brand to work with to create future pieces with to add to my jewelry collection down the road. Thanks Kate & Cole!!

The team at Kate & Kole were fantastic, and the ring is exactly what I was after. Highly recommend.

Purchased 2 special pieces from Kate & Kole and honestly, it was such a great experience. The website is well-designed, clear, making it easy to view the gorgeous products and understand the process. The service (particularly from Anna) felt very personal and helpful. I needed help on a couple of occasions to enquire about loyalty, to postpone delivery and to enquire about resizing. The team always answered my questions promptly. The delivery process was smooth and, most importantly, the rings are absolutely stunning! I did a lot of research before buying: I wanted a specific style, but also given the importance, I wanted to buy from a business that was trustworthy, offered personalised service and was responsible. K&K did not disappoint and I recommend checking them out if you want beautiful pieces with amazing service.

We honestly couldn’t have asked for a better experience with Kate & Kole. From the moment we started talking about the ring, the team was so kind, patient, and genuinely excited to bring our ideas to life. They took us through every step – from the first sketches, to the CAD designs, right through to the finished ring – and made the whole process feel really special. Their communication was amazing the whole way through. We always felt included and up to date, and it was clear how much care they put into every detail. When the ring was finished, it arrived safely the very next day – we were blown away! We’re completely in love with the ring and so grateful for the experience. We’ll be recommending Kate & Kole to all our friends. Thank you again for creating something so special. Brontë & Ben

The piece I ordered is beautiful, and I love that it is made from recycled silver seeing as the mining of silver and gold can be so problematic for the environment and workers.

Absolutely stoked with the engagement ring we got from Kate and Kole. They were very helpful with the whole process and getting it shipped on the exact day to maintain the surprise. The ring was also perfect as well as all the packaging it came in. Both very happy with it!

Everything went super smooth with excellent service & advice. Beautiful rings!

I received a beautifully gift wrapped gift voucher for Christmas. Gift vouchers can seem ‘unexciting’ to open however the packaging and wrap was so professionally done. I ordered my heart drawn bracelet online and the whole process was quick and easy with simple instructions to follow. My beautiful piece arrived before I had expected and I adore it.

Online

With all of my online enquiries (and there has been quite a few) the team at K&K have gone above and beyond to provide excellent service.

Exceptional customer service throughout the custom made process, navigating changes and deliveries of samples. Super high quality product as well!

Really happy with the product and the time frame given was exactly right, my only issue is that it was not ovbious that I would have to pay a customs charge when my item was being delivered (I think it should have been put in the part where it says calculate delivery charge ) I was happy to pay the charge but I was not happy to find out about it and worry about how much it was going to cost I really think it should all be worked out before paying the total to order.

Everything was seamless from first visit until final pick up