The delivery people were great! I ordered online.

Overall service and delivery were great!!

Shipping and delivery were seamless, as was the buying experience.

Easy to pick up

On time shipping with very friendly staff

Shipping was well communicated and accommodated, have already recommended Kasala to a friend

Good price, great ordering and delivery experience would shop here again.

Easy and quick delivery process. Sales reps in store and on phone were helpful and chill.

Fast communication, everything went well from purchase to delivery!

Prompt

Kasala is an amazing asset to our community. This is not my 1st purchase with them, nor will it be my last.

Excellent customer service. Highly recommend.

Great service

Helpful staff, speedy delivery and quick set-up.

We picked up our sofa from the Kasala warehouse and the staff was fantastic!

Delivery was lightning fast. Super nice, friendly customer service all the way around. So much better to buy & support local!

The best, will highly recommend Kasala, we love our new sectional.

immaculate service! after ordering a lamp, i got an email letting me know it was in stock and I could pick it up it from the warehouse. I replied to ask them to hold it, as I had just texted + for covid. They offered to ship it to me instead, free of charge. received it a few days later.

There was no follow up on the status of the back ordered item which was disappointing.

If you are out of the state of Washington, shipping is expensive. Be aware that unless you pay extra for setup, it will be dropped off curb side as it is on a very large pallet. My couch arrived on a semi truck so drop off in tight spaces or narrow ally ways is not possible. Kasala communicated appropriately about drop off date and time.