Order was shipped immediately, arrived on time and packaged nicely. Love the sheet set!

The sheets arrived in a really cute bag. They arrived on time and they are so comfortable and easy to maintain.

We raised four sons and they all love the lux Sheets. When they come home to visit, the new rule is they have to change their bedding! Such a huge help having double sets for each bed; 2 king and 1 queen. Nothing but the best!

I have been loving the sheets and blankets I bought over 18 years ago. . several sets of sheets that I rotate. Still looking and feeling good

THANKYOU for responding so quickly so that we can enjoy your wonderful sheets!

Great customer service team. They were quick to respond and shipped the bed sheets in a timely manner.

I keep looking on your web site to see if you are offering blue sheets. They could be navy or any shade of a lighter blue but not have been forthcoming. Disappointed.

Great product. My family has allergies and always has a reaction when burning candles, no issues when burning these. Great scents and customer service was super helpful and prompt when one candle arrived broken. Will definitely be buying from them again.

I received them quickly, with no shipping fees.

Recently emailed Jennifer Adams about an issue with the comforter set I purchased. They emailed me back in a very timely manner & answered all my questions very thoughtfully & professionally. I was very pleased with their response & they have a beautiful website displaying all their products which shows the quality & style their name represents.

I think I have bought five sets of Jennifer Adams sheets over the years and continue to enjoy their products. When I could not find the Costco representative to inquire as to availability and pricing of pillows, I reached out to corporate and they made sure that I was able to get what I wanted in a timely fashion.

i purchased two sets of sheets a year ago, and after using each set for about 6 months, both of the top sheets pilled really badly. I contacted support (Lisa), and her customer support was top notch. She completely understood the issue and though I couldn't get a replacement, she offered a refund. I would of preferred a replacement, though I understand with the transition out of Canada it wasn't possible. I accepeted the refund. She was very pleasant to talk to and understanding.

I emailed a question & they responded almost immediately.

Was disappointed in the Customer service. The first response gave me an option of ordering sheets that would cost more than the original sheets. After a 2nd email a customer service rep was able to help by looking on line at Costco and giving me the information. , It's a shame you don't sell them in Costco any more. I love these sheets and hope to always have access to them. Very thank ful for your customer service rep who checked on line.

Excellent products. Thanks

I just had a friend overnight who said she took a picture of the tag of my sheets because they were so comfortable. I get this every time someone stays with us!

These are the fourth paid of sheets I have bought after discovering them. They are so comfortable and wash like a dream! Love having comfortable beds for our guests and us! These sheets deliver and I have tried them all!

I ordered the shams and they came right away

Produits exceptionnels !

The sheets I bought had a flaw in them that I only discovered after I washed them. That being said. They sent me a whole new set. I’am very pleased at how this was handled. Thank you. A wonderful company