Site reviews
Overall, the process took longer
Overall, the process took longer than I expected (about a month from order to delivery). I still would have ordered it knowing that in advance, and my labels came out perfectly, I just wish my expectations had been set on the front end. It's possible I missed something in the order process that said this. All in all, it was a fine experience and I'll order from here again. And know I know what to expect. Perfection takes time. 😀
Overall, the process took longer
Overall, the process took longer than I expected (about a month from order to delivery). I still would have ordered it knowing that in advance, and my labels came out perfectly, I just wish my expectations had been set on the front end. It's possible I missed something in the order process that said this. All in all, it was a fine experience and I'll order from here again. And know I know what to expect. Perfection takes time. 😀
Would not use again
Would not use again
Would not use again
Would not use again
I purchased some iron-on stitched
I purchased some iron-on stitched patches for a friend of mine who recently started a business. The logo looked great and it made for a brilliant gift
I purchased some iron-on stitched
I purchased some iron-on stitched patches for a friend of mine who recently started a business. The logo looked great and it made for a brilliant gift
Always great quality
Always great quality
Always great quality
Always great quality
Very patient with client when
Very patient with client when changes to the production are needed, I had to send higher res. pic and it took me time to do so and they stayed patient.
Very patient with client when
Very patient with client when changes to the production are needed, I had to send higher res. pic and it took me time to do so and they stayed patient.
Awful service
Awful service
Awful service
Awful service
Awesome quality and best price
Awesome quality and best price I could find! Will order more soon :)
Awesome quality and best price
Awesome quality and best price I could find! Will order more soon :)
Perfect!
Perfect!
Perfect!
Perfect!
The team was great to
The team was great to work with! The order took longer to arrive due to a shipping mistake, but once I got them I was so pleased! High quality and exactly the size/shape I wanted. Thank you!
The team was great to
The team was great to work with! The order took longer to arrive due to a shipping mistake, but once I got them I was so pleased! High quality and exactly the size/shape I wanted. Thank you!
Ends ravel too easily
Ends ravel too easily
Ends ravel too easily
Ends ravel too easily
Absolutely delighted. I’d particularly commend
Absolutely delighted. I’d particularly commend the communications which were clear and the flexibility you demonstrated in changing colours.
Absolutely delighted. I’d particularly commend
Absolutely delighted. I’d particularly commend the communications which were clear and the flexibility you demonstrated in changing colours.
These labels are high quality
These labels are high quality and look great!
These labels are high quality
These labels are high quality and look great!
The printing size was so
The printing size was so small it can’t be read. I’m very sorry I even ordered from you. It was a waste of money.
The printing size was so
The printing size was so small it can’t be read. I’m very sorry I even ordered from you. It was a waste of money.
Your customer service is brilliant
Your customer service is brilliant and Nathan is an excellent person to work with. However the end result for both my hang-tag which I mentioned was off-white and the labels without the size component were very disappointing to say the least. Although I have been issued a discount code to purchase again, which I am very grateful for, I would like my hang-tags reproduced just the way I wanted it "White" and not greyish-white. Also I am not certain if the discount code is for the re-production of the whole woven label with the size component of for the production of the size component which I am now required to attach to the woven label.
Your customer service is brilliant
Your customer service is brilliant and Nathan is an excellent person to work with. However the end result for both my hang-tag which I mentioned was off-white and the labels without the size component were very disappointing to say the least. Although I have been issued a discount code to purchase again, which I am very grateful for, I would like my hang-tags reproduced just the way I wanted it "White" and not greyish-white. Also I am not certain if the discount code is for the re-production of the whole woven label with the size component of for the production of the size component which I am now required to attach to the woven label.
Great product!
Great product!
Great product!
Great product!
Excellent. Highly recommended.
Excellent. Highly recommended.
Excellent. Highly recommended.
Excellent. Highly recommended.
Great labels - good quality
Great labels - good quality and consistency for a great price- they take a bit to get but are worth the wait.
Great labels - good quality
Great labels - good quality and consistency for a great price- they take a bit to get but are worth the wait.
Extremely high quality work for
Extremely high quality work for a reasonable price
Extremely high quality work for
Extremely high quality work for a reasonable price
Customer Service and Timeliness of my Order
I ordered custom patches on 09/03/25 for an event that starts on 10/11/2025. I ordered specifically from this company, over many others online, because the website says "Ships from New Jersey, No Import Tariffs" "Fast Delivery" and "Money Back Guarantee". One month after my order was placed and fully paid for, I received an email indicating my order was delayed, and that I could get 15% off a future order as recompence. I called to reach customer service to see if there was anything more that could be done, and there was no answer, so I left a message. I opened the chat to ask for assistance, and waited over 20 minutes for my chat to be answered. When the chat was finally answered, I was told sorry, there was nothing that could be done, that the order had been processed and was "In Transit" at the batch facility (in China - NOT New Jersey) and that no, I could not get a refund. I was offered a 15% reduction of the total cost of my order, but no ability to cancel the order or get anything else as a quicker fix. Over three hours later, I received a call back from my voicemail message, and this time I was told that I *could* get my money back, but only if I rejected the package upon delivery, and only after they had received my patches back. I am leaving for my event in 4 days, and not only do I not have my patches, I am out almost $500. 00 with no option to get my money back unless I am here to refuse delivery when they finally arrive. Of course, since I will be gone - at my event - I will not be present to refuse delivery. Please - if you are mislead by this company and believe this is "Pennsylvania Dutch" made in America and shipping within the US - Don't Be. DO NOT BUY FROM THEM. No import Tariffs simply means that they will batch ship your order from China, and that they will delay your order if they don't have a big enough batch to ship. They are NOT Fast Delivery and they are NOT offering a Money Back Guarantee - it's money back with caveats. I am horribly di...
Customer Service and Timeliness of my Order
I ordered custom patches on 09/03/25 for an event that starts on 10/11/2025. I ordered specifically from this company, over many others online, because the website says "Ships from New Jersey, No Import Tariffs" "Fast Delivery" and "Money Back Guarantee". One month after my order was placed and fully paid for, I received an email indicating my order was delayed, and that I could get 15% off a future order as recompence. I called to reach customer service to see if there was anything more that could be done, and there was no answer, so I left a message. I opened the chat to ask for assistance, and waited over 20 minutes for my chat to be answered. When the chat was finally answered, I was told sorry, there was nothing that could be done, that the order had been processed and was "In Transit" at the batch facility (in China - NOT New Jersey) and that no, I could not get a refund. I was offered a 15% reduction of the total cost of my order, but no ability to cancel the order or get anything else as a quicker fix. Over three hours later, I received a call back from my voicemail message, and this time I was told that I *could* get my money back, but only if I rejected the package upon delivery, and only after they had received my patches back. I am leaving for my event in 4 days, and not only do I not have my patches, I am out almost $500. 00 with no option to get my money back unless I am here to refuse delivery when they finally arrive. Of course, since I will be gone - at my event - I will not be present to refuse delivery. Please - if you are mislead by this company and believe this is "Pennsylvania Dutch" made in America and shipping within the US - Don't Be. DO NOT BUY FROM THEM. No import Tariffs simply means that they will batch ship your order from China, and that they will delay your order if they don't have a big enough batch to ship. They are NOT Fast Delivery and they are NOT offering a Money Back Guarantee - it's money back with caveats. I am horribly di...
Suits me fine!
Suits me fine!
Suits me fine!
Suits me fine!
