Site reviews
Poor Customer Service
Ordered four caps, got three correct and one odd one. Contacted Directfactoryparts, they ask for a picture, sent picture, then I was ghosted. Very poor customer service. At least they could have replied to my follow up questions.
Poor Customer Service
Ordered four caps, got three correct and one odd one. Contacted Directfactoryparts, they ask for a picture, sent picture, then I was ghosted. Very poor customer service. At least they could have replied to my follow up questions.
Reluable
Prompt and easy
Reluable
Prompt and easy
Perfect fit
Perfect fit
Perfect fit
Perfect fit
Great service. Will absolutely purchase
Great service. Will absolutely purchase from them again.
Great service. Will absolutely purchase
Great service. Will absolutely purchase from them again.
Quality
Service was fast & correct the part I ordered is high quality I ordered from another company and the item broke within 48hrs
Quality
Service was fast & correct the part I ordered is high quality I ordered from another company and the item broke within 48hrs
Well done
The correct Ford Motors part was received in a timely fashion.
Well done
The correct Ford Motors part was received in a timely fashion.
Received part quicker than the
Received part quicker than the estimated delivery date.
Received part quicker than the
Received part quicker than the estimated delivery date.
Very helpful and efficient
Very helpful and efficient
Very helpful and efficient
Very helpful and efficient
Parts were great Everything was
Parts were great Everything was as expected amazing prices. I will order from you again, but the shipping was terrible took way to long to get here. I know it's not your fault. Guess next time I will pay for next day shipping
Parts were great Everything was
Parts were great Everything was as expected amazing prices. I will order from you again, but the shipping was terrible took way to long to get here. I know it's not your fault. Guess next time I will pay for next day shipping
Shipped safely and timely
Shipped safely and timely
Shipped safely and timely
Shipped safely and timely
Great service.
Great service. Will utilize for future purchases. WEBSITE needs a little work. Difficult to log in.
Great service.
Great service. Will utilize for future purchases. WEBSITE needs a little work. Difficult to log in.
I received exactly what I
I received exactly what I ordered and it was delivered in a timely fashion. All while dealing with the aftermath of a tornado, thank you for getting it here as quick as you did.
I received exactly what I
I received exactly what I ordered and it was delivered in a timely fashion. All while dealing with the aftermath of a tornado, thank you for getting it here as quick as you did.
Pleased
Quick delivery and worked as advertised
Pleased
Quick delivery and worked as advertised
Fast service
Fast response. Received item in 2 days as promised. Even though I did not receive an email, I found the info online that the item was on the way.
Fast service
Fast response. Received item in 2 days as promised. Even though I did not receive an email, I found the info online that the item was on the way.
part was not bent correctly
part was not bent correctly but I made it work
part was not bent correctly
part was not bent correctly but I made it work
Great experience
Good delivery and service
Great experience
Good delivery and service
Service and delivery was great!
Service and delivery was great! Part number was correct, however the step rail required modifications . All good!
Service and delivery was great!
Service and delivery was great! Part number was correct, however the step rail required modifications . All good!
OEM Parts at a good
OEM Parts at a good price and delivered.
OEM Parts at a good
OEM Parts at a good price and delivered.
Buyer
I ordered 4 fuel injectors for my ford truck they informed me they were in stock. and it took10 days to get. they blamed weather, but the real kicker is they only sent me 1 fuel injector. when I called them back about the mistake, they told me they don't have them in stock, and they only have 2 in their warehouse and that would take 5 days to get then mail those 2 to me they didn't say how long the last 1 fuel injector would take to get. I'LL NEVER USE THEM AGAIN. . . .
Buyer
I ordered 4 fuel injectors for my ford truck they informed me they were in stock. and it took10 days to get. they blamed weather, but the real kicker is they only sent me 1 fuel injector. when I called them back about the mistake, they told me they don't have them in stock, and they only have 2 in their warehouse and that would take 5 days to get then mail those 2 to me they didn't say how long the last 1 fuel injector would take to get. I'LL NEVER USE THEM AGAIN. . . .
It's a very good price
It's a very good price and arrived very fast
It's a very good price
It's a very good price and arrived very fast
