Site reviews
Very slow and lacking support
Received my new Roam 3 quickly, but had issues syncing to phone and wifi. Customer support was very slow, 3 days between responses. First response was a generic parrot from tge help page on the website. After prompting for specific help I got little more assistance. Finally think I have solved tge problem/s myself.
Very slow and lacking support
Received my new Roam 3 quickly, but had issues syncing to phone and wifi. Customer support was very slow, 3 days between responses. First response was a generic parrot from tge help page on the website. After prompting for specific help I got little more assistance. Finally think I have solved tge problem/s myself.
Bad then good?
Bought a reconditioned Kickr bike, it didn’t work - shifters would not connect. Instructions also said to only put oedals on with the included washers, but no washers supplied. Sent in a support form, didn’t hear back for a week so reached out by DM on Instagram. Finally got a response, eventually sent me replacement handlebars that worked and washers. To Wahoo’s credit, they made good by also sending a free Headwind fan. I can’t beliieve how much that fan costs ($499!) so would never have bought it myself, but the reviews are very positive so we will see. So overall, made good on an inexcusable lack of quality control.
Bad then good?
Bought a reconditioned Kickr bike, it didn’t work - shifters would not connect. Instructions also said to only put oedals on with the included washers, but no washers supplied. Sent in a support form, didn’t hear back for a week so reached out by DM on Instagram. Finally got a response, eventually sent me replacement handlebars that worked and washers. To Wahoo’s credit, they made good by also sending a free Headwind fan. I can’t beliieve how much that fan costs ($499!) so would never have bought it myself, but the reviews are very positive so we will see. So overall, made good on an inexcusable lack of quality control.
Easy order process
Easy order process
Easy order process
Easy order process
Everything works perfect!
Everything works perfect!
Everything works perfect!
Everything works perfect!
Top notch service
Excellent performance for the delivery and the timing to receive the box. The packaging is excellent, the trainer is easy to install and use.
Top notch service
Excellent performance for the delivery and the timing to receive the box. The packaging is excellent, the trainer is easy to install and use.
Terrible experience compared to reliable bolt 2
I’ve been using Wahoo for a while, but since I upgraded to bolt 3 I constantly run into problems. Syncing routes from my iPhone to the device doesn’t work reliably, and uploading rides to Strava is never smooth and often fails. Even getting a single workout file required support to send it manually. Overall, the user experience feels unstable and makes me lose confidence in the platform. It feels there has been no proper testing up on releasing this new wahoo bolt 3.
Terrible experience compared to reliable bolt 2
I’ve been using Wahoo for a while, but since I upgraded to bolt 3 I constantly run into problems. Syncing routes from my iPhone to the device doesn’t work reliably, and uploading rides to Strava is never smooth and often fails. Even getting a single workout file required support to send it manually. Overall, the user experience feels unstable and makes me lose confidence in the platform. It feels there has been no proper testing up on releasing this new wahoo bolt 3.
happy customer
wonderful
happy customer
wonderful
Great piece of kit
Super silent, really happy so far
Great piece of kit
Super silent, really happy so far
HRM excellence
Excellent HRM, simple to adopt and merge with existing kit.
HRM excellence
Excellent HRM, simple to adopt and merge with existing kit.
Empfehlenswert
Sehr schnelle Lieferung, einfache Installation des KICKR und spitzen Qualität. Empfehlenswert!
Empfehlenswert
Sehr schnelle Lieferung, einfache Installation des KICKR und spitzen Qualität. Empfehlenswert!
Wahoo power speed play pedals.
Great product, probably overpriced.
Wahoo power speed play pedals.
Great product, probably overpriced.
Everything worked fine. Thanks.
Everything worked fine. Thanks.
Everything worked fine. Thanks.
Everything worked fine. Thanks.
Good unit, but ideally better long term support
The unit itself was good, but I only got this because previous version broke and they wouldn’t fix it because it was too old. Got a discount but still cost few hundred.
Good unit, but ideally better long term support
The unit itself was good, but I only got this because previous version broke and they wouldn’t fix it because it was too old. Got a discount but still cost few hundred.
everything ok
everything ok
everything ok
everything ok
Everything was easy to set
Everything was easy to set up, instructions were really helpfull. Really good experience
Everything was easy to set
Everything was easy to set up, instructions were really helpfull. Really good experience
Delivery to the arctic
Smooth purchase at a good price, fast delivery.
Delivery to the arctic
Smooth purchase at a good price, fast delivery.
Wahoo Kickr Bike v2 - top shopping experience
Easy ordering process, very fast delivery. All in all exceptional shopping experience. And the Kickr Bike v2 is of course an amazing replacement of outdoor biking.
Wahoo Kickr Bike v2 - top shopping experience
Easy ordering process, very fast delivery. All in all exceptional shopping experience. And the Kickr Bike v2 is of course an amazing replacement of outdoor biking.
Excellent service
Excellent service
Excellent service
Excellent service
Good customer service
Great buyer experience. Had an issue with delivery and once I contacted support they got it sorted asap.
Good customer service
Great buyer experience. Had an issue with delivery and once I contacted support they got it sorted asap.
Absolutely great
Absolutely great
Absolutely great
Absolutely great
