Poor shipping. Never received product. No response to social media complaint or email enquiry. Will not purchase again.

Service was good, shipping took awhile to receive product.

The service was excellent. My purchase was delivered quickly and it came elegantly packaged in a lovely box. I was very impressed.

ce n'est pâs bien, je devais avoir 15% sur l'achat et je ne l'ai pas recu, votre employé Isabel suite a ma requete our request (38066) has been updated Ma répondu d'acheter le produit et qu'elle me rembourserais, voici son émail , Thank you for contacting Crabtree & Evelyn. I'm sorry to hear, that you're unable to enter the discount code provided. I kindly ask you to add the products into your basket, then go to the checkout page and try to apply the code there. Please find a photo attached for reference. If the code is still not accepted, kindly place the order without the code, reply to this email with your order number and I would be happy to refund you the 15% to your original method of payment. j'ai fait ce qu'elle ma dit j'ai acheter le produit mais cela fait 2 fois que je lui écrit et je n'obtiens jamais mon de reponse ni aucun remboursement, alors votre service est pourie, je ne vous recommanderez pas et ,n'acheterez plus de chez vous, a cause d'Isabel vous obtenez un mauvais résultat, vous m'aviez dit que vous me rembourseriez le 15 % et c'est des mensonges.

Great moisture for my alligator legs. Pleasant scent. Fast delivery here in Canada.

Great service!

The shipping I feel is expensive. Most companies waive it over a certain amount. The products are already costly enough. The actual purchase and shipping was great.

Confusing coupon code process

Have not received either purchase. Terrible service. Will not buy again.

Shopping online with Crabtree & Evelyn was really simple and satisfying.

I have always adored shopping at Crabtree & Evelyn and continue to feel that way about the online experience. Prosuct is easy to find, shipping is prompt, and everything is well packaged. The only thing I would like to see changed is for the shipping boxes to be more reflective of the size of the contents.

Shipped fast and had very cute packaging. Great product and great service.

I want my money back

Velvet Body Melt is the most beautifully scented moisturizer I've come across! It leaves the skin properly moisturized with a nice sheen.

Shipping was prompt.

A

Very fast delivery service.

No problem!

Great customer service!!

Long time customer of C & E :)