Terrible service i have been using autoslide for 2.5 years and tell everyone but lately not only do i keep having to fix my unit i order a second k9 tag and got a regular smart tag with the button and it wont even program. No one has returned my emails to fix the problem

Great people, Great Device!!! Makes the world a better place for me and my dogs!!!

There were some hurdles to go through to install it, but once those were achieved, it worked beautifully, and I'm very pleased with it worth every penny

slight delay with email tag and control head needed to be correctly aligned with cover. that being said, the directions for install and operation were easy to follow and the unit tested and operated just as expected. I am pleased with the purchase,

Have not yet installed... no revew available from me

Shipping is too much. Other wise it was a very good experience.

Totally unresponsive support. Very disappointing.

good

BIEN APPRÉCIÉ AVEC 2 CHIENS FONTIONNE TRÈS BIEN

Great product & Service

Continuous maintenance is required. Tightening of screws, reprogramming the opener, reprogramming for the pet tags and stuff like that.

I was sent the wrong item about 3 weeks ago and I haven’t heard back from customer service. I need to exchange or return my product within their return window, but they aren’t giving me that option if they don’t respond to my multiple emails

Great service

Excellent customer service!I needed some help with the install and they were so helpful! The dog loves the freedom and it works great with my door!

Great customer service

Easy to install and great solution for people with pets!

LOVE the Autoslide! Bought it for our dogs when since a single "normal" dog door wouldn't work for our large Newfoundland and our 2 smaller 30lb dogs. Install seems overwhelming, but ended up being rather easy. We had some issues with the accessories we ordered - wireless microwave sensor doesn't work with the pet channel. Customer service helped us get everything figured out and switched to a better option for us.

Customer service is bad. Call them 7 or 8 times. Always goes to voicemail. It's beed 7 days, no response. Tryed calling there sales department, no response. Sent them an email, the only response was the requesting a review.

EXPÉDITION EXCELLENTE.

Good shipping and customer service response is right on.