Autoslide is an absolute “must have” in our house. With two active dogs (one is a puppy), the constant getting up to open the door for one or the other (or both) became a huge nuisance. Autoslide to the rescue!

The ordering took a bit to figure out since some of the bundles were not available and no news on when they would be available. I ended up ordering the parts separately. When they started to show up, each one came by a different shipping method, one of them was the wrong color. After some time trying to call and waiting for email responses I finally got to chat with someone who helped straighten things out. The installation videos were very helpful and the Autoslide was installed correctly the first time. The videos need to be updated to include all the variations of the control module as they are marked and function differently. It would ne ice if there was a bit more control on the inputs and/or ways to make routines for the door control. Overall a great product and very helpful.

As advertised

The kit looks great, Sorry. I haven't had the time to look at the Project Lately we've been moving into our new house ss I hesitate working on anything new at this tine. . I'll et you know when I start up again. Thanks for asking,

Customer service is not very responsive. Takes way too long to get a reply.

I finally had to replace the remote push buttons (hard use by the grandkids), but the AutoSlide has worked great for 10 years.

Trash

The idea is good, mechanics solid and software good. I paid for this device because it looked like a quality and originating product. The problem is the plastics (end cap and ecm cover) are really cheap and break very easily

Shipping was great and the set up videos are necessary! The written instructions are not nearly clear enough - especially for installation and initial set up!

Installed for my dogs to use on my 24 hour shifts. Works flawlessly. I tried a different brand item that promised the same and it was garbage. This ilock is awesome cos it guarantees security from intruders while letting my dogs out when they need it. Installation was a bit technical and I wish it came with risers for the track so there wasn’t as much diy but I still made it look nice and it wasn’t all that hard. Would definitely recommend and will be purchasing again in my next house.

Fast shipping

I purchased a 2nd dog & am unable to pair my it to my motor. I have had no response from autoslide thou messages thru their site states they will get back to you shortly. I have also left several voice messages. I have yet to receive a response. My window has now been stuck open for 5 days.

Communicate by email, but they are very quick to respond with relevant information actually very impressed with the communications

My old High Tech Pet Patio Door insert was failing, so I bought this as a replacement. It is so much better because it does not block half the door and is much more weather resistant. It was also extremely easy to install, although if you are not handy with tools, I'd recommend an installer. I cannot speak to how good customer service is, as everything has worked for my needs. The only thing I've noticed that was not 100% was the max range of one of the pet tags was only about 6 feet (supposed to be 10 feet). I imagine they'd swap it if I asked, but it works for my configuration. I definitely recommend this over traditional sliding door pet inserts, but I've also found it useful in general i. e. Hands full carrying food in from smoker? Just bump the touch sensor and the door opens for you!

Does everything you want it to do and more.

Delivered on time

Definitely a nice product

I've wanted to automate the sliding door in our bedroom for a while, and once I learned about AutoSlide I was immediately interested. However, I was afraid our older aluminum door wasn't compatible. I reached out, and they promptly sent a tester at no cost. Long story short, the product did work and very well. I'm very impressed by the product as well as the company. I sent a few follow up questions to the same rep (Daria) who responded promptly and thoroughly to each question. The device was relatively easy to install, with tons of documentation and videos as guides. The product is also well designed to be flexible and easy to integrate into most smart home systems. All these are rarities in this day and age. I have zero regrets with this purchase, and recommend the product without hesitation.

Overall the system is great!

Great experience with technical support!