I called twice to get instructions for steel edging. The first person I spoke to wasn’t too helpful or friendly or knowledgeable. Luckily the second time I called to ask for fitting instructions help the lady sent me a video link and was friendly.

Easy to order, kept informed on delivery, order arrived on time. Great pots Great service.

Excellent customer service

Excellent service, the planter is just what i wanted

Ordered Monday afternoon arrived Tuesday

Outstanding service, quick delivery. All four items were very well packaged and arrived in perfect condition - I am delighted with these large planters and would recommend Woven Wood to anyone.

I’m really happy with this product. Delivery was fast and it arrived in perfect condition. Although it didn’t come with instructions, assembly was simple enough. The sides were a tight fit, but with a few taps from a hammer they slotted in securely, making the planter very sturdy. The base is thinner than the sides, though this isn’t an issue as it rests on slates. I ordered the 2m size in grey and painted it to match my other planters. To finish, I lined the inside with weed membrane to help protect the wood from damp. Overall, it feels solid, looks great, and offers excellent value for the price.

Fast efficient delivery

A good company to deal with - both polite and professional.

Very disappointed with the three failed attempts to pay using PayPal. Contacted both PayPal and Woven Wood but couldn't get a solution. Paid direct and was very impressed with the speed of the delivery. The planters were well packed and protected.

They look good, but a couple had broken end stakes at the bottom. Not sure if that was done during delivery as I wasn't there at that time. Hoping when i put them up I can tap the stakes through slightly and that will hold it together.

Great product and excellent delivery time

Great choice of brilliant pots at great prices

The response to non delivery of my item was swift and effective but the item itself only warranted 3 stars, which was disappointing.

Excellent customer service

Quick and easy to order very pleased

Shipping, service and product all great, thanks!

Exceptional customer service

Communication around delivery was a bit vague but it at least it was quick.

Fast & efficient service