Love the shoes, giving me ballerina vibe. They are quite comfy but need adjust to the feet so first few times wearing will cause blisters. I have regular fit shoe size, UK 5 so I went for 4,5 Vivaia (European 38), they are true to size but for wide fit you will have to go half size up. I'm very happy with the deep black colour that looks elegant

Great customer service and shipping is fast!

Beautiful, very comfortable but run too wide for me - both in the food and around the calf up to the knee. My foot length is 25 cm I ordered 39,5 EU which turned too big. I requested an exchange which takes time - you must send the pair back first and only after it is received will the new size be shipped

Excellent!

The boots arrived in the estimated time, they were impeccable packaged, excellent CRM, ai had to exchange them due to a size error and they took care of it immediately. I’m super happy with this brand!

Good products and very good customer service.

Easy

Vivaia really good about shipping and customer support

Love these boots

Great quality. Perfect

Great product; fast delivery; great packaging.

♥️🙏

These boots are perfect! I also purchased the leg warmers. I had to go up a size as the boots run a little narrow with regular socks, so I wear thick socks. They are VERY comfortable and stylish. A great purchase!

There is no other customer service that impresses and me more than Vivaia’s. On the spot, prompt and professional responses is what I get if I have any query. They truly stand behind their products. Well done, Product Support! The after sale service is as important as selling the product and it is a deciding factor for me I want to buy again from any company.

Got my shoes more quickly than usual (I have 6 other pairs), which was much appreciated.

Shipping was slightly delayed but customer service team were amazing

You want a review of the review process? 🤣

VIVAIA's support is superb!

What a great product Thanks

Service good and fast