They sent me the wrong pan. I ordered a muffin pan and instead received a large rectangular baking pan. I called during business hours and they were closed. I sent an email. I will change/update the review if I hear back from them. Sabrina

I love these pans. I often cook with my adult girls, we have seen these pans are so easy to use and clean. We have even purchased some as gifts. If you are looking to invest in good cookie sheets these are them. Cooks evenly and no sticking!!!

In an era where customer service seems scarce it is so great to encounter companies that still do it the right way! Thanks Jessica!!!

I've bought several products from this company, the biggest problem I had was with their pizza pan. The undercarriage did not crisp at all even when leaving pizza in it longer than normal. I've reached out dozens of times through email and multiple social media to be ignored and blocked. I've left reviews on the site and it has been removed.

I have baked cookies and biscuits and they leave a brown spot that wont come off.

The ordering process was very easy. Arrived when it was scheduled to arrive.

What a wonderful experience and product!!! I would give 10 stars of I could. I ordered these amazing loaf pans and due to no fault of USA pans the shipping was delayed. I spoke to Karen in customers service and she and her supervisor went above and beyond to make sure I got my pans and compensated me for the lost time. The pans bake wonderfully and no need to grease. I am beyond thrilled with the product and customer service and look forward to purchasing more items from this American company in the future

Do you have to grease your muffin tin pan when baking muffins? I don’t have to grease my bread loaf pans. Thanks

Love the pan BUT…. The rubber gasket doesn’t last…. and THAT is what makes it “”leakproof “. Are replacement gasket available???

I love my USA loaf pans, a few sizes. Can I stack these without ruining the non-stick properties of the pans? I've been putting parchment between them, but is it necessary?

Just got some of your cookie sheets they are awesome heavy duty cookies slide off easy, easy clean up don’t start cutting corners on production and make a good thing bad

Received in a timely manner.

USA Pans is an amazing company with great customer service (positive shoutout to Caryn for warranty claim). The pans are far superior than any other pan. You owe it to yourself and who you bake for to invest in these pans that produce consistently wonderful baked goods and breads.

I love my USA pans. I own two pullman pans and a couple of 9” x 5” ones. They are heavy and my bread never sticks.

These are the last baking pans you will ever have to buy. Quality, durability, and value is like none other.

I used my new USA Pan 6-cup jumbo muffin pan today to make blueberry muffins. They came out awesome, though I would have liked them browner (I will adjust my oven temps next time). They came right out of the pan, no stuck on blueberries like other pans, and clean up was an absolute breeze. You do get what you pay for! I should have bought these sooner!

Just used 6 cup muffin pan for my toaster oven. Put batter in to the top. And they came out awesome,.

I replaced some vintage muffin pans with two USA 12 muffin pans and clearly upgraded! I have been using these constantly for 2 months since i got them. every muffin, every egg cup comes out evenly cooked and beautifully browned all around! I love them! Too bad I wasted all those years baking in inferior pans!!!!

Very easy to make my order and received my product quickly.

I use the USA Madeline pan along with their recipe for Madelines. Easy to make and are perfect every time.