Ask Ben Character
ask
ben
All brandsHow it works
Homepage
Brands
us-store-tp-link-com

Explore

  • Brands A-Z

Company

  • How it works
  • About Yotpo
Ben
By
    Ben
    By

    Explore

    • Brands A-Z

    Company

    • How it works
    • About Yotpo

      Site reviews

      How we present the reviews
      Anonymous user
      Bradley R.🇺🇸
      Verified Buyer
      4 out of 5 stars

      Works as advertised. My big

      Works as advertised. My big issue is the C400 cameras have a C input. But the solar panels have a micro usb. I had to purchase converters to make them work. Easy set up, so far keeps the cameras charged.

      OCT 25, 2025
      Anonymous user
      Gavin B.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Honestly, loving the router so

      Honestly, loving the router so far. Not crazy about the security services being subscription based, but that’s the world we live in now

      OCT 25, 2025
      Anonymous user
      leslie c.🇺🇸
      Verified Buyer
      4 out of 5 stars

      Easy purchase and good delivery.

      Easy purchase and good delivery.

      OCT 21, 2025
      Anonymous user
      Jeremy B.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Installed today. Easy install and

      Installed today. Easy install and seems to be a great addition to our house so far. Great quality too and easy charging.

      OCT 21, 2025
      Anonymous user
      Lionel F.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Great Product. Would highly recommend!

      Great Product. Would highly recommend!

      OCT 17, 2025
      Anonymous user
      MATTHEW W.🇺🇸
      Verified Buyer
      1 out of 5 stars

      Could only connect one out

      Could only connect one out of six smart bulbs. The “Tapo_Bulb_XXXX” network just disappeared after the first bulb setup. I waited too long to try them, so I can’t get a refund. I feel ripped off. Have never had a problem with the Kasa plugs - I should have just stuck with those.

      OCT 13, 2025
      Anonymous user
      Josh K.🇺🇸
      Verified Buyer
      1 out of 5 stars

      Terrible connectivity issues. I ordered

      Terrible connectivity issues. I ordered this camera and it worked great for the first week. After that, it kept going off-line so I installed a Wi-Fi extender 8 feet directly beneath it. It shows full signal, but continually goes off-line and stays off-line more than it actually works. I will be sending this product back. Seems like it’s a common problem with this model.

      OCT 8, 2025
      Anonymous user
      Robert S.🇺🇸
      Verified Buyer
      3 out of 5 stars

      This one works great but

      This one works great but it is a shame the one I bought two months ago DID NOT WORK. After many days/nights of having your customer support work on it remotely NOONE offered to replace the defective unit. I was forced to return it myself AND pay for shipping. Although I did for some reason purchase another set I doubt I can actually recommend TP Link to others due to poor customer support! Don’t like when companies do not stick by their products!

      OCT 7, 2025
      Anonymous user
      Viroopax M.🇺🇸
      Verified Buyer
      3 out of 5 stars

      good service but delivery of

      good service but delivery of products took an uncertain amount of time. Not guaranteed to reach within 3-5 days, may take much longer like 1-2 weeks.

      OCT 6, 2025
      Anonymous user
      Mike L.🇺🇸
      Verified Buyer
      1 out of 5 stars

      Got this camera a week

      Got this camera a week ago and am trying to return it, as it does not do as advertised. Not happy about this.

      OCT 6, 2025
      Anonymous user
      Bruce B.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Fast shipping, 3 days from

      Fast shipping, 3 days from order to receipt. Great picture quality.

      SEP 29, 2025
      Anonymous user
      Anthony Q.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Good camera, easy setup and

      Good camera, easy setup and nice picture. Also got it at a good price!

      SEP 29, 2025
      Anonymous user
      Scott M.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Buying my third unit, amazon. com

      Buying my third unit, amazon. com turned out to be faster, but the TP-Link Tapo Shop was helpful for researching the product and getting started with the XE75 2-Pack.

      SEP 3, 2025
      Anonymous user
      Joseph G.🇺🇸
      Verified Buyer
      5 out of 5 stars

      I've always used TP-Link cameras

      I've always used TP-Link cameras and smart plugs. They have worked excellent for years. No reason to believe that TP-Link / Tapo will be any different.

      SEP 1, 2025
      Anonymous user
      Michael M.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Technical support was superb for

      Technical support was superb for helping me get the devices running.

      SEP 1, 2025
      Anonymous user
      Robert S.🇺🇸
      Verified Buyer
      1 out of 5 stars

      I didn't receive them. Customer

      I didn't receive them. Customer service responded once, then ghosted me.

      AUG 31, 2025
      Anonymous user
      Dana B.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Great service. Easy to use

      Great service. Easy to use website, shipping was fast and on time.

      AUG 28, 2025
      Anonymous user
      Robert H.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Easy to install and many

      Easy to install and many more features than rival doorbells. The Tapo app is, in my opinion, superior to all other rivals. In fact, I replaced my perfectly functional Google doorbell just for the extra features, better picture and wider angle.

      AUG 28, 2025
      Anonymous user
      Robert S.🇺🇸
      Verified Buyer
      4 out of 5 stars

      Just wish the micro SD

      Just wish the micro SD cards were included.

      AUG 27, 2025
      Anonymous user
      William K.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Great service

      Great service

      AUG 26, 2025
      12345

      More brands you might like

      Bliss Computers brand image
      electronics

      Bliss Computers

      View brand|Shop brand
      Rating
      5.0
      Total Reviews
      184.7K
      Casely brand image
      electronics

      Casely

      View brand|Shop brand
      Rating
      4.9
      Total Reviews
      236.6K
      Anker US brand image
      electronics

      Anker US

      View brand|Shop brand
      Rating
      4.9
      Total Reviews
      208.4K
      tplinkus.myshopify.com logo

      tplinkus.myshopify.com

      electronics
      4.7
      |
      2,944
      Visit online store
      tplinkus.myshopify.com logo

      tplinkus.myshopify.com

      electronics
      4.7
      |
      2,944
      Visit online store
      4.7
      4.7 out of 5 stars
      Based on 2944 reviews
      5
      2225
      4
      532
      3
      135
      2
      9
      1
      43
      Ratings distribution data table
      StarsCount
      52225
      4532
      3135
      29
      143
      Total2944