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      Site reviews

      How we present the reviews
      Anonymous user
      Dutchie
      Verified Buyer
      5 out of 5 stars

      Jo is one of my most admired business people but more so through the pandemic I feel like I am a friend with all her live posts and videos. Her staff are the same. So helpful and simply FABULOUS!

      Jo is one of my

      MAY 17, 2021
      Anonymous user
      Mauricina K.🇺🇸
      Verified Buyer
      1 out of 5 stars

      Need to return some of the product.

      Need to return some of

      MAY 14, 2021
      Anonymous user
      Steven L.
      Verified Buyer
      5 out of 5 stars

      Jo Loves delivers every time with great products and excellent customer service.

      Jo Loves delivers every time

      APR 30, 2021
      Anonymous user
      Kimberly W.
      Verified Buyer
      5 out of 5 stars

      Got it quickly thanks

      Got it quickly thanks

      APR 27, 2021
      Anonymous user
      John H.
      Verified Buyer
      5 out of 5 stars

      Great packaging.

      Great packaging.

      APR 26, 2021
      Anonymous user
      Tammy W.
      Verified Buyer
      5 out of 5 stars

      My shipment arrived very quickly. I had a duplicate of one scent and missing another in my scent discovery box. I was also missing the code for my bottle. I contacted customer service and they resolved the problem very quickly and efficiently.

      My shipment arrived very quickly.

      APR 26, 2021
      Anonymous user
      Albert S.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Great service. Although it did take awhile for it to arrive in the US it came in time for her birthday. As this fragrance is hard to find in the US she was totally surprised!

      Great service. Although it did

      APR 19, 2021
      Anonymous user
      Steven L.
      Verified Buyer
      5 out of 5 stars

      Fast shipping to USA. Impressive gift packaging with great attention to detail.

      Fast shipping to USA. Impressive

      APR 13, 2021
      Anonymous user
      Mark J.
      Verified Buyer
      5 out of 5 stars

      Good experience . I forgot to add the samples using the code and they gave it to me after emailing them!

      Good experience . I forgot

      APR 13, 2021
      Anonymous user
      Jose D.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Incredibly fast delivery.

      Incredibly fast delivery.

      MAR 31, 2021
      Anonymous user
      Amanda F.
      Verified Buyer
      4 out of 5 stars

      Great scent.

      Great scent.

      MAR 30, 2021
      Anonymous user
      Amanda Y.
      Verified Buyer
      5 out of 5 stars

      Easy from start to finish!

      Easy from start to finish!

      MAR 26, 2021
      Anonymous user
      Mary W.
      Verified Buyer
      5 out of 5 stars

      No problems

      No problems

      MAR 25, 2021
      Anonymous user
      Nancy K.
      Verified Buyer
      5 out of 5 stars

      Great all around!

      Great all around!

      MAR 22, 2021
      Anonymous user
      Liz R.
      Verified Buyer
      5 out of 5 stars

      All good except when I put in the code for spring it would not work so did not get my free fragrance offer .

      All good except when I

      MAR 16, 2021
      Anonymous user
      Elizabeth W.
      Verified Buyer
      5 out of 5 stars

      Of the many things I can praise, I will go with the fact that I live in California, can place an order on a Tuesday, and it's here by Friday.

      Of the many things I

      MAR 11, 2021
      Anonymous user
      Cynthia O.
      Verified Buyer
      5 out of 5 stars

      Professional all the way

      Professional all the way

      MAR 10, 2021
      Anonymous user
      Patricia K.🇺🇸
      Verified Buyer
      5 out of 5 stars

      This was the final gift of the wonderful Christmas gift of a wreath of Jo Malone products from my two daughters! We three enjoyed the opening of the boxes one by one with picture texts. Joyful!

      This was the final gift

      FEB 22, 2021
      Anonymous user
      Elizabeth K.
      Verified Buyer
      5 out of 5 stars

      Excellent service!

      Excellent service!

      FEB 16, 2021
      Anonymous user
      Rodney E.
      Verified Buyer
      5 out of 5 stars

      The shipping to the United States was super fast and much appreciated!!

      The shipping to the United

      FEB 8, 2021
      12345

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      JoLoves US - Shopify logo

      JoLoves US - Shopify

      health & beauty
      4.5
      |
      213
      Visit online store
      JoLoves US - Shopify logo

      JoLoves US - Shopify

      health & beauty
      4.5
      |
      213
      Visit online store
      4.5
      4.5 out of 5 stars
      Based on 213 reviews
      5
      174
      4
      10
      3
      9
      2
      7
      1
      13
      Ratings distribution data table
      StarsCount
      5174
      410
      39
      27
      113
      Total213