Ask Ben Character
ask
ben
All brandsHow it worksArticles
Homepage
Brands
us-joloves-com

Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
  • API Documentation
  • API Changelog
  • Yotpo Status
Ben
By
  • Terms of Service
  • Website Terms of Use
  • Security
  • Privacy Policy
  • Cookie Settings
  • Accessibility
Ben
By

Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
  • API Documentation
  • API Changelog
  • Yotpo Status
  • Terms of Service
  • Website Terms of Use
  • Security
  • Privacy Policy
  • Cookie Settings
  • Accessibility

Site reviews

How we present the reviews
Anonymous user
Elizabeth C.🇺🇸
Verified Buyer
5 out of 5 stars

Excellent sustained customer service during

Excellent sustained customer service during a protracted process to have my scent shipped to my PO Box in California. So grateful!

AUG 26, 2024
Anonymous user
Erika K.🇺🇸
Verified Buyer
2 out of 5 stars

I got a sample of

I got a sample of this scent at a hotel in NYC and loved it so much that I splurged on the full size for $100. The full-sized scent is WAY too overpowering. Wish I didn't purchase. Pretty scent though and the lotion does a good job moisturizing.

AUG 6, 2024
Anonymous user
James Y.
Verified Buyer
5 out of 5 stars

Very smooth experience, would have appreciated shorter ship times

Very smooth experience, would have

AUG 16, 2023
Anonymous user
Mosselle G.
Verified Buyer
1 out of 5 stars

Where is my product!

Where is my product!

AUG 8, 2023
Anonymous user
Barbara J.🇺🇸
Verified Buyer
5 out of 5 stars

I had reason to consult with Georgia, and she worked very hard to address my concerns. Shipping was fast.

I had reason to consult

JUN 26, 2023
Anonymous user
Shane
Verified Buyer
1 out of 5 stars

Way too long to arrive in Canada! See original review for Mango Thai Lime. Im sure my wife will love the scents. We have been purchasing Jo Malone and later Jo Loves for over 15 Years (even visited the Jo Loves Boutique in London). But a month for delivery? Unacceptable in 2023.

Way too long to arrive

MAY 22, 2023
Anonymous user
Catherine M.
Verified Buyer
5 out of 5 stars

I really enjoy my purchases from Jo Loves. The shipping does take between 3 to 4 weeks so I do start worrying that my package has become lost. It's worth the wait though

I really enjoy my purchases

APR 21, 2023
Anonymous user
Joanne K.🇺🇸
Verified Buyer
1 out of 5 stars

I have not gotten my order yet!!

I have not gotten my

APR 9, 2023
Anonymous user
Jessica R.🇺🇸
Verified Buyer
5 out of 5 stars

I'm absolutely in love with this brand! The scents are truly beautiful, and one can truly appreciate the artistry behind each beautifully crafted scent!

I'm absolutely in love with

MAR 25, 2023
Anonymous user
Barbara K.🇬🇧
Verified Buyer
5 out of 5 stars

Prompt service.

Prompt service.

FEB 2, 2023
Anonymous user
Chanda R.
Verified Buyer
1 out of 5 stars

Never received my ordee

Never received my ordee

JAN 25, 2023
Anonymous user
Carrie L.
Verified Buyer
3 out of 5 stars

Shipping to the US is taking about a month.

Shipping to the US is

JAN 24, 2023
Anonymous user
Christina C.🇺🇸
Verified Buyer
5 out of 5 stars

Great service, approachable pricing and gorgeous packaging.

Great service, approachable pricing and

JAN 24, 2023
Anonymous user
Suzanne S.
Verified Buyer
5 out of 5 stars

I love receiving the beautiful packaging.

I love receiving the beautiful

JAN 19, 2023
Anonymous user
Letitia🇺🇸
Verified Buyer
2 out of 5 stars

Shipping takes entirely TOO LONG, there is no customer service number to speak with a live person, and email responses take 2-3 days.

Shipping takes entirely TOO LONG,

JAN 18, 2023
Anonymous user
Agustin P.
Verified Buyer
5 out of 5 stars

The Discovery Set came to me pretty quickly. It arrived in about seven buissnes days. Which was very surprsing since I live across the pond in the States.

The Discovery Set came to

JAN 15, 2023
Anonymous user
Kyra🇧🇸
Verified Buyer
4 out of 5 stars

Great! too many emails though

Great! too many emails though

JAN 6, 2023
Anonymous user
John B.
Verified Buyer
5 out of 5 stars

Website can be difficult to navigate but great products!

Website can be difficult to

DEC 30, 2022
Anonymous user
Carrie L.
Verified Buyer
3 out of 5 stars

I have placed multiple orders to the states. The shipping to the states took much longer over the holidays. This caused me to look elsewhere for gifts - I didn’t know if I would receive my orders in time for Christmas.

I have placed multiple orders

DEC 22, 2022
Anonymous user
Julia C.
Verified Buyer
5 out of 5 stars

Great

Great

DEC 12, 2022
12345

More brands you might like

http://langehair.com brand image
health & beauty

http://langehair.com

View brand|Shop brand
Rating
4.8
Total Reviews
1.6M
Brand image placeholder
health & beauty

https://www.flaconi.de/

View brand|Shop brand
Rating
4.8
Total Reviews
1.1M
Brand image placeholder
health & beauty

https://www.flaconi.at/

View brand|Shop brand
Rating
4.8
Total Reviews
1.0M
JoLoves US - Shopify logo

JoLoves US - Shopify

health & beauty
4.5
|
213
Visit online store
JoLoves US - Shopify logo

JoLoves US - Shopify

health & beauty
4.5
|
213
Visit online store
4.5
4.5 out of 5 stars
Based on 213 reviews
5
174
4
10
3
9
Ratings distribution data table
StarsCount
5174
410
39
27
113
Total213
2
7
1
13