Ask Ben Character
ask
ben
All brandsHow it worksArticles
Homepage
Brands
us-jins-com

Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
  • API Documentation
  • API Changelog
  • Yotpo Status
Ben
By
  • Terms of Service
  • Website Terms of Use
  • Security
  • Privacy Policy
  • Cookie Settings
  • Accessibility
Ben
By

Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
  • API Documentation
  • API Changelog
  • Yotpo Status
  • Terms of Service
  • Website Terms of Use
  • Security
  • Privacy Policy
  • Cookie Settings
  • Accessibility

Site reviews

How we present the reviews
Anonymous user
Se S.🇺🇸
Verified Buyer
4 out of 5 stars

So far so good

So far so good

APR 4, 2023
Anonymous user
Brian C.🇺🇸
Verified Buyer
5 out of 5 stars

Excellent

Excellent

APR 4, 2023
Anonymous user
Ray H.🇺🇸
Verified Buyer
5 out of 5 stars

very convenient

very convenient

APR 4, 2023
Anonymous user
Richard Y.🇺🇸
Verified Buyer
5 out of 5 stars

J!NS is the best eyeglass

J!NS is the best eyeglass company I've ordered from online.

MAR 30, 2023
Anonymous user
Elizabeth H.🇺🇸
Verified Buyer
5 out of 5 stars

Slow to receive glasses, but

Slow to receive glasses, but was pleased with them once they got here. E-mail correspondence with representative was timely and appreciated.

MAR 29, 2023
Anonymous user
Se S.🇺🇸
Verified Buyer
5 out of 5 stars

Great customer services so far

Great customer services so far

MAR 28, 2023
Anonymous user
Erin A.🇺🇸
Verified Buyer
5 out of 5 stars

Helped with my prescription and

Helped with my prescription and updated me on shipping. Great customer service!

MAR 18, 2023
Anonymous user
Tzuyun C.🇺🇸
Verified Buyer
5 out of 5 stars

Customer services are great. They

Customer services are great. They answer and help your questions immediately.

MAR 17, 2023
Anonymous user
Se S.🇺🇸
Verified Buyer
5 out of 5 stars

Wonderful customer services

Wonderful customer services

MAR 17, 2023
Anonymous user
Atlas J.🇺🇸
Verified Buyer
5 out of 5 stars

Great everything

Great everything

MAR 17, 2023
Anonymous user
James L.🇺🇸
Verified Buyer
5 out of 5 stars

Great service! Jayson M. was

Great service! Jayson M. was extremely helpful and professional.

MAR 15, 2023
Anonymous user
Luna S.🇺🇸
Verified Buyer
5 out of 5 stars

Shipping time was great, quality

Shipping time was great, quality of item you can tell is great quality but unfortunately the frame size was too big for my face so I had to return. Return process was quick and easy thanks to the responsive customer service team and I received a full refund like 2-3 days after I dropped it off in the post office. Overall great experience with Jins and will buy from here again.

MAR 15, 2023
Anonymous user
Emily C.🇨🇦
Verified Buyer
5 out of 5 stars

Satisfy with the service. But

Satisfy with the service. But the website is not stable. Losing my prescription when I placed my order. Have to submit the same prescription again. After few days, the original prescription appeared again in my account, resulting having two prescriptions which are exactly the same. Contacted customer service after I placed the order for the missing prescription issue but they were not able to help. Have to upload it again on order for the order to proceed.

MAR 15, 2023
Anonymous user
Yong H.🇺🇸
Verified Buyer
5 out of 5 stars

Great customer service!

Great customer service!

MAR 14, 2023
Anonymous user
Angela C.🇺🇸
Verified Buyer
5 out of 5 stars

5 stars as always!

5 stars as always!

MAR 7, 2023
Anonymous user
Caitlin K.🇺🇸
Verified Buyer
4 out of 5 stars

Customer service was helpful and

Customer service was helpful and kind. Shipping took as long as I expected. Disappointed in the quality of the frames.

MAR 5, 2023
Anonymous user
ivor i.🇺🇸
Verified Buyer
5 out of 5 stars

US website needs some work.

US website needs some work. The prescription upload process needs to be fixed

MAR 3, 2023
Anonymous user
Celia C.🇺🇸
Verified Buyer
5 out of 5 stars

Shipping and service was great.

Shipping and service was great. Awesome communication from JINS Support.

MAR 2, 2023
Anonymous user
John B.🇺🇸
Verified Buyer
5 out of 5 stars

I have ordered eyeglasses from

I have ordered eyeglasses from JINS at least 4 times and only one time I was disappointed, due to nose pads is not what I meant to order. I like the smoother type of nose bridge made glasses v. pads or prong like nose guards that touch the nose...it was my mistake, but I think it's a missed feature a customer can easily do when ordering their glasses...nonetheless, great store!

FEB 27, 2023
Anonymous user
ivor i.🇺🇸
Verified Buyer
5 out of 5 stars

great

great

FEB 23, 2023
12345
JINS - Shopify logo

JINS - Shopify

health & beauty
4.8
|
3,366
Visit online store
JINS - Shopify logo

JINS - Shopify

health & beauty
4.8
|
3,366
Visit online store
4.8
4.8 out of 5 stars
Based on 3366 reviews
5
2794
4
453
3
61
Ratings distribution data table
StarsCount
52794
4453
361
235
123
Total3366
2
35
1
23

More brands you might like

http://langehair.com brand image
health & beauty

http://langehair.com

View brand|Shop brand
Rating
4.8
Total Reviews
1.6M
Brand image placeholder
health & beauty

https://www.flaconi.de/

View brand|Shop brand
Rating
4.8
Total Reviews
1.1M
Brand image placeholder
health & beauty

https://www.flaconi.at/

View brand|Shop brand
Rating
4.8
Total Reviews
1.0M