appreciate the fast response for the email! so thank you very much .

Ordered the wrong product, was easy to cancel & now I can re-order, awesome customer service. Thank you

Love love your products, even though the ones I really want to try are too expensive for me.

Love the products. Please restock in Canada.

Fast response by team on my order

It use to be the gold standard of skincare, you discontinued several of your best products ever released, and now we have just a very short catalog of products that still are re formulated with less fermenters and high quality ingredients, for fillers. You are becoming popular not distinctive.

Am or am I not getting a product I ordered from you? When I placed my order you said it was rejected but my credit card was used for the purchase. What is going on?

Awful. Zero help. Just abysmal.

No answer about the sunscreen and if it’s available

Adore the products. Appreciate the free gift sets and free samples with purchase. Best eye cream in the world! Really works!!!

I really love your skincare product!

products are well displayed with descriptions

Face product stained my towels and customer service just disregarded my concerns without so much as asking for pictures. They took over 2 weeks to get back to me and in the meantime, someone from the company researched me on LinkedIn. How is that common practice?

Quickly resolved my issue. I am a very satisfied long time customer.

Submitted a complaint/ return request for an essence that caused breakouts and skin irritation but there’s no follow up and resolving the issue takes a really long time

I have enjoyed Amore Pacific for years, but sadly have to go elsewhere. I have an allergy and after repeatedly asking the company what products have this particular allergen, I got no answers. Moving onto companies that are more transparent.

Very prompt reply thx u

Would like the ability to actually converse with a representative of the company . Have asked several times why the product line is no longer in DC area … especially when there was a rep. In Neimans and Nordstrom who were excellent representing your line . Can only assume that your sales are off. Will see who they recommend now.

I am still waiting for my return to be credited.

Just like your products that have fit in my skin in an incredible way, and I truly enjoy almost all of your products, specially the Gel and Serum time response goods. Well… your foundation (that i have to import) is to DIE FOR absolutely a masterpiece I adore your (discontinued “Time reaponse Skin renewal foundation) and your current “Complete” version as well. I just hope that you never downgrade your formulations as many many companies do once they get popular, because what has made tou stand out from the rest; it is your formulation. Once again thank you for your thoughtfulness, and i wish you always the best to you professionally AMORE PACIFIC 🤍