I have had issues with both my original pair and the warranty replacement. Warranty ist received 22.10.21. They do not pair effectively and also lose connection. I have used these across 4 different iPhones and my laptop and have had the same issues. Customer service has always been polite and courteous, but sadly I will not be purchasing anything from this Urbanista in the future.

Superlätt att hantera, enkel bruksanvisning men ändå många funktioner, suveränt ljud och otroligt snygg design!

Bäst!!

Hög kvalitet, fina produkter.

I am impressed with the gold standard of service rendered by your company. The left side of my Paris earpiece could not be charged recently due to a technical fault. As it is still under warranty, I wrote an email to highlight my concerns and the possibility of getting a replacement. Shortly after, your staff reverted to me and offered a full replacement! I received the replacement via DHL after a few days after completing some simple steps. Am happily using my new Urbanista Paris earpiece now and back to enjoying my music! :)

My unit arrived ahead of schedule

The best service and support ever 😀

Good

Great price, amazing sound quality and so comfortable to wear.

I purchased the Paris earphone and they have been great! I did find a couple of cracks on one of the earphones, but as it was still within the warranty period, Urbanista was more than happy to send a replacement pair free of charge. I am now waiting to receive them. Would like to thank in particular Ralph for being so helpful throughout the process! :)

Easily as good as iPods

It’s my 4th purchase with Urbanista and I must say I am impressed with the customer service. Despite some mishaps (the product construction itself + I had to remind the representative to process my replacement), I am very satisfied with the swift processing and I have only recommended the urbanista to all my friends

Love the chic and simple look of the earphones. The options of having different ear bud size is brilliant! Sound quality is good with the price paid

The whole process worked like a charm - no issues whatsoever from ordering until timely delivery. Thanks.

Great value

Thank you so much for the services. The customer support was really good to serve. I am enjoying to use Urbanista Stockholm for sure

It has been almost 2 weeks since I made my order. I was left blind without any tracking number. I really want to know the whereabouts of my package. I made the order upon reading the rave reviews on their website. Now I am truly disappointed.

Fine

Excellent

Great product, great support