Great

Very good service very good shipping!

Shipping was awesome value was great battery life could be improved

Smart package, quick delivery and wonderful customer service

I love my unagi scooter to commute to work in the Sunset, SF. Door to door equivalent to driving a car because I don’t have to find parking

Great

10/10 great scooter that's fast and reliable.

I originally purchased my scooter after my electric bike was stolen off of a moving truck when I moved from Philadelphia to Austin, TX (sad). Since then, I have used the scooter almost daily for my 3 mile commute to work. My husband and I share 1 car, and have successfully avoided needing to purchase another since we have both been able to rely on the scooter for short-distance travel. Nearly 3 years in, I'm so impressed with how it's held up - the battery, structure and electronics seem to be working just as fine as they did in 2021. I love my scooter!

Chat bot is horrible

I like to do my own work on my scooters and unagi makes that next to impossible. My next scooter will not be unagi

Amazing service!!! Fiona is doing a great job helping me out with all concerns .

Service level has dropped significantly and product I was sent sub par

Best customer service around! Thanks Unagi!

As usual 1st class

Thank you

I like the concept of it arriving to me fast and it did not take long to be delivered to me.

Hace mucho ruido la llanta delantera

Thanks for your help. My scooter looks great

Nice

Customer service is excellent. Please add phone support as well.