Excellent service always

Shipping was quick (3 days to Germany, that is really fast, believe me!) and the items bought came very well packed. Very well done!

Veryvfast delivery well packed

LNER Class J52 10 out of 10 for every thing except the price

Fast and efficient service. First class experience. Thank you Hornby, keep up the excellent work.

It’s good

The pack turned up without the instruction leaflet but the customer services and technical services team got one to me and sorted the problem

All good

How long does it take for Hornby to release a 0-6-0 tank engine?

great service, packaging does need to be improved though, since the change in logistics company not as good

Very fast service

Great product, survey took to long to come through after the purchase.

Straightforward as usual.

Great after sales technical support to get the decoder to work with the iPhone app.

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Shipping was good. Nothing came broken and you get a lot of track which you can make to expend your layout out.

Excellent detail and value for money

All good

Great

Always deliver promptly, have dealt with the two issues I’ve had quickly and been very helpful.