Site reviews
wish my client went with cement bar tops
great sample selections
wish my client went with cement bar tops
great sample selections
Great service!
Great service!
Great service!
Great service!
Quality product. Mantle looks like
Quality product. Mantle looks like wood. Good instructions.
Quality product. Mantle looks like
Quality product. Mantle looks like wood. Good instructions.
Great quality!
We are a contracting company, and ordered samples to show our clients. They came fairly quick, and are such high quality samples. We are looking forward to working with true form in the future.
Great quality!
We are a contracting company, and ordered samples to show our clients. They came fairly quick, and are such high quality samples. We are looking forward to working with true form in the future.
So happy with the products
So happy with the products we received from Truform. Our hearth and sinks exceeded our expectations, and the customer service was phenomenal.
So happy with the products
So happy with the products we received from Truform. Our hearth and sinks exceeded our expectations, and the customer service was phenomenal.
Love MY NEW MANTEL!
Everything went great and I love my new Mantel. It was a much easier process than I had anticipated. Many thanks!
Love MY NEW MANTEL!
Everything went great and I love my new Mantel. It was a much easier process than I had anticipated. Many thanks!
Everyone has been very helpful,
Everyone has been very helpful, especially to expedite setting us up as a trade partner. I would only ask that less marketing emails be sent. It's roughly one/ day and I can't take that many! :-) Jodi
Everyone has been very helpful,
Everyone has been very helpful, especially to expedite setting us up as a trade partner. I would only ask that less marketing emails be sent. It's roughly one/ day and I can't take that many! :-) Jodi
Not the best first experience ordering.
My order was somehow lost, even though I called in to check on the status at 5 weeks. At 8 weeks I had to call in again to find out what was taking so long. They said production lost my order and they expedited the sink for me. I received in less than 2 weeks from that point, but the sinks smells like fish! I hope it’s not missing a top coat to seal it. Perhaps it’s still curing? Also, if you’re ordering off of the sample chips, the sink will be lighter than you’re expecting.
Not the best first experience ordering.
My order was somehow lost, even though I called in to check on the status at 5 weeks. At 8 weeks I had to call in again to find out what was taking so long. They said production lost my order and they expedited the sink for me. I received in less than 2 weeks from that point, but the sinks smells like fish! I hope it’s not missing a top coat to seal it. Perhaps it’s still curing? Also, if you’re ordering off of the sample chips, the sink will be lighter than you’re expecting.
GREAT DIRECTION BY CUSTOMER SERVICE,
GREAT DIRECTION BY CUSTOMER SERVICE, TECH VERY KNOWLEDGABLE
GREAT DIRECTION BY CUSTOMER SERVICE,
GREAT DIRECTION BY CUSTOMER SERVICE, TECH VERY KNOWLEDGABLE
unique and timeless
Great product!!!! lots of options!
unique and timeless
Great product!!!! lots of options!
Michael is great sales person
Michael is great sales person
Michael is great sales person
Michael is great sales person
Michael at customer service was
Michael at customer service was great in helping me with missing brackets for a lavatory I ordered. Had them ship out the same day.
Michael at customer service was
Michael at customer service was great in helping me with missing brackets for a lavatory I ordered. Had them ship out the same day.
Great communication!
Great communication!
Great communication!
Great communication!
Delayed Order
CSR told me the sink would be ready in 3-5 wks. Delivery was 8wks almost 9wks. No communication on delay. I followed up with them twice by email. Not very clear on delivery instructions and who was shipping.
Delayed Order
CSR told me the sink would be ready in 3-5 wks. Delivery was 8wks almost 9wks. No communication on delay. I followed up with them twice by email. Not very clear on delivery instructions and who was shipping.
Only got half the order
Received half the item I order
Only got half the order
Received half the item I order
Haven’t received samples yey
Haven’t received samples yey
Haven’t received samples yey
Haven’t received samples yey
I just received my samples
I just received my samples and I am very excited to work with this company! They have the most beautiful things!!
I just received my samples
I just received my samples and I am very excited to work with this company! They have the most beautiful things!!
Easy to get samples!
Easy to get samples!
Easy to get samples!
Easy to get samples!
Samples
Did not send out samples for a week
Samples
Did not send out samples for a week
Top Customer Service
She handled my questions very well and responded quickly. Very helpful. Maybe we can see how this table will possibly work. The only thing holding us back is the weight of the coffee table mainly because of our age.
Top Customer Service
She handled my questions very well and responded quickly. Very helpful. Maybe we can see how this table will possibly work. The only thing holding us back is the weight of the coffee table mainly because of our age.



