Easy exchanges if suit doesn't fit. Not great if it doesn't with pay for shipping and restocking fees. Make sure it fits!

Shipping was fast and customer service was excellent when I had made a mistake on my order. They were very quick to help me resolve my issue. Very friendly and helpful.

Easy

I am the director of a luxury hotel and exclusively wear Tomasso Black suits. The build quality, look, and feel of Tomasso's product has continued to exceed my expectations, as I am now on my 3rd. It is incredibly refreshing to have a level of customer service and communication, making this brand stand out in such an otherwise stale space. I recommend these suits to everyone I can and get asked about them frequently. They have a life long customer in me.

Tomasso Black is a top notch company! Their shipping is fast and their customer service is absolutely excellent! We had to make an exchange on one order because we ordered the wrong size by accident, and they were extremely helpful and responsive via chat and helped me get and exchange right away! I’m so impressed by how great our experience has been with this company! Highly recommend this to anyone looking to buy a suit! They have excellent quality suits at great prices, and have excellent customer service! Couldn’t have asked for a better experience!

Outstanding, excellent, over-the-top customer service. I was in a major crunch for a tuxedo with a very limited time frame. Called and spoke to Tom. He walked me through the order process and made arrangements to send two different size trousers to try for fit. Most importantly he took the time to answer all my questions. Extremely professional customer care.

Used the chat and received a nice discount!

Great

Amazing shipping and quality!!

Great value. Easy process. I love the fit! I have 2!

Very easy

The website is easy to use, I receive updates on the status of my order, everything is seamless. I'll definitely be buying from tomassoblack.com again

Great web experience, solid price

Overall good experience, some sizing options missing from ordering process when ordering a "package" (tux/short/bowtie) but customer service was able to quickly help and no problems after that.

The size chart was a big help. Tom on the chat line was very helpful.

Easy ordering process with ability to include additional comments.

Good

LOVE THE PRODUCT LINE

I searched for this color and material for a suit many places and when I found your site was pleased at everything about the suit and am very pleased now that I have it. I will be wearing it this summer at a family wedding and the weight is going to be right for the weather at. That time

Being able to select a pants size other than what usually comes with my size jacket is exceptional