We ordered a permit docbox on January the 14th. It did not arrive for nearly a month which prompted me to call for status. The gal who answered was very personable but it was clear the order hadn't progressed. She got it moving and the docbox was delivered a couple of days later. . . all the way from Ocala, which is less than two hours up the road.

The Bosch 3. 7V Lithium-Ion Battery Pack is fine, but the customer service was not good. The battery pack arrived 4 weeks after purchase even though it was listed as "in stock" when I bought it. I was told the Titan Tools Direct website was not up to date but that a manager had been made aware that I felt deceived. No one offered to credit even a nominal amount to my account for the inconvenience, and the manager never contacted me. That's not how you treat customers, especially when I could have bought it on Amazon as opposed to a company based in a bordering state.

Site says free shipping on orders over 150 but they still charge for shipping even after calling them on it plenty of other site to buy from

Shipping was fast. Good price

I got my tools just as ordered. Thank you for providing a great company to buy from.

Great service and delivery!

Great service! My laser level fine adjustment tool arrived in a timely manner and was well packed. It works great! Titan Tools did a wonderful job of getting it here quickly.

Just as they said for what they said it would cost

This was as fine a purchase as I've made online. The tool I needed was shipped quickly, arrived on time, and did exactly what I needed. I will absolutely shop here again.

Quick shipping, great experience!

The paint gun I needed great price would buy from again

I ordered this 19 days ago and it hasn’t even shipped yet. I’d be happy to give a review if I ever get it.

Don’t not follow directions and do not know one product from the other . Will not answer the phone or follow up on emails when they send you the wrong stuff.

I need someone to call me back

Good price and fast shipping!

Friendly service and a great price

Not good! Have NOT even received it yet!! Should've arrived already. . .

Has a good fit and very comfortable the light is great and it does have a reachargeable battery included.

slow

I Purchased 2 of the U Locate locators because there are municipalities that we work for require locating the sewer and water lines we install in a 512 HZ mode . This model is advertised that it works in that mode and it appears now that i have them in my possession that this unit does not locate in that mode . can you please help me understand what the problem is . thank you for your attention to this matter.