I had issues with an item I purchased on Amazon not having all the parts, and the Pond Guy had great customer service to the resolve the issue. I will avoid Amazon in the future and purchase directly from the Pond Guy for any future pond products needed.

I'm a total beginner, and purchased some of the Pond Guy products after stumbling upon some aquatic milkweed from a local vendor. They're blooming beautifully now, and we've since added some other aquatic plants to the soil. Very happy with this purchase!

Shipping was really good.

It only took 3 applications to clarify the pond

Not much, you can say about a pond cover, but it came on time and did the job

Professional, friendly, supportive and knowledgeable with their products

Received order promptly

Extremely helpful and knowledgeable

Fast delivery; pleased with results of the product. The support team is always helpful, knowledgeable and provides guidance with my pond issues

Awesome and quick service. They stand behind their products and help you with any issues.

Shipped and received on time. Boxed nicely! Thank you!

Great

like fact I can us at cold temperatures

Excellent service and quick delivery.

always great price and fast shipping .

I asked if they sold a product my veterinarian recommended. They contacted me the next day to tell me that they didn’t have it. They also directed me to a website where I could purchase it. Customer service above and beyond!!

We are newbies to the pond experience. The staff at The Pond Guy have been wonderful at coaching us along! We have called about almost everything being done, and they have always offered great advice!

Less maintenance time , still some Algea hanging on the plants

Great customer service!

Alway good