Everything was smooth sailing, from billing to communication and shipping :)

Fast shipping and great product! Would buy from them again!!

Wonderful to work with! I had an incorrect shipping address, and they fixed it on their end promptly to prevent a problem.

Great product and shipping

Love the product and also the packaging. Great experience overall.

I purchased a chain and a cross in Sterling. Very happy with both, quality and good value. Will definitely purchase more from your company again.

excellent, secure and fast shipping

My 50th anniversary heart necklace is perfect!

Excellent product! Fast shipping and excellent communication. Jewelry comes packaged very nicely. Completely satisfied.

I am very pleased with your product selection and the speed of service. I received my items very quickly and the quality is very nice! I will definitely shop here again!

Fair

Ordering from black bow was a great experience. Customer service was super professional!

I purchased 7 pairs of earrings: two for my daughters (one alum and one recent graduate) and the 5 best friends my '26 graduate made four years ago. Four wear silver-toned and three wear gold-toned. The gold toned was not quite as bright as a solid 14k gold piece, but they are pretty none-the-less. The boxes were pretty and not sealed, so I was able to open each box to confirm the order. (Black Bow encourages you to do this to make sure you are happy with the product. ) Theresa from Customer Service had reached out as I placed my order so close to graduation day and it was a special order. She assisted me changing the delivery to "express" which was only $20, and the earrings came in a few days ahead! Thank you, Theresa. :) Black Bow was stellar to work with, and the earrings are well-made. The girls loved the earrings and plan on wearing them often--especially when they all get together. <3

Amazing customer service.

First time purchase with Black Bow; customer service rep helped me over the phone select the perfect gift; pleased with shipping experience too - overall very pleased.

Excellent quality & service!!

It was as advertised as a beautiful necklace wrapped in a beautiful box. I will definitely do business again.

great ring at a great price. took a couple tries to get me size figured out- glad i went the black bow route.

Product was as described and arrived a day early. Very pleased.

Sorority themed charms were beautiful, as advertised from a size standpoint and delivered quickly in a beautiful gift box.