I’m a new customer. I needed to exchange an item for another size. The process was so easy and that makes me very happy.

The ring is lovely and better than expected. I am anxious to wear it. I had hoped to take it with me on a trip however the ring did not arrive until after I left. My only complaint is the delivery was over 10 days which is a bit longer than most online orders. Also, I was not informed of the delivery status as I normally would be with UPS or Amazon.

At first it was a little difficult, however that was just due to it being new. I love it now!

I love your store and lives. I love the shoe line Kelsi Dagger BK. I saw the line at a boutique in Bozeman,MT. Everyone asks where did you get your shoes. I have the Ferry Merlot Mary Jane flats. Would love for you to carry!

Order your regular size runs a bit small. I ordered med. Needed large

Everything looked nice… you have a lot of sold out items…which I hope you are able to replenish some of them…but yiur site is nice.

Love these pants. I am 5’5. 5” 149lbs and the 29 fits perfect. Loose enough to dry them if I want too. They are too long though. I will have them hemmed. The shipping took too long in my opinion.

I love everything about Willow Tree. Been very pleased with each item I have purchased. Hope you will be getting Keeping Check Leopard Necklace in soon

Beautiful top but runs very very very big! Im usually a med I need an xsmall in this

Your customer service is to notch!! The only issue I have is with the waitlist. The second an item is shown it sometimes is already sold out. That is difficult for a customer to understand I am sure there is probably a good reason but it is so frustrating. The clothes are so good. I have ordered a ton in the last couple of years. Even though I have had to return quite a bit because I am hard to fit, I have kept a lot and it has giving me a new sense of style.

cute dress but Tammy wears it way better

The Willow Tree is my fave!!! How could it not be. It is fun, exciting, user friendly! Never boring! The only thing I could think of is incorporating a short video for new users on your lives! Seems to me you get so many new viewers with every live and a lot of them ask how to do this or how to do that. I know at the beginning or during an outfit change someone tries to instruct but…. ! Other than that I just don’t see ANY thing to pick apart! I simply adore the WT!

Always the best shows, customer service and shipping

I love some of the products. I am leery of ordering clothing because your size charts with models are wonky. I would love to see all your products on real people. Also the ability to see reviews with pictures. I loved a necklace on one of your models, but I am not a skinny mini. I am still trying to figure out how to make the necklace work for me.

Exceptional organization and super focused on customer service. Quality is what matters and The Willow Tree delivers in so many ways. TWT is my first stop when looking for something special.

Thanks to Tammy posting her stuff on LTK & FB I found this wonderful store! I love the "Lives" and the spokeswomen/ models/influencers are very good at what they do! . . . They get the products out there to us the viewer, explain it well and just seem to be having a great time doing it! I love the "app credit" draw at the end (even tho I've still not ever won one) as incentive to keep shopping with them. All products are of great quality, customer service is fantastic! They respond to emails, work w/returns well and seem genuinely willing to help! Love my new store and keep up the great work! Would LOVE to meet them in person some day they seem like great ladies!

Very attentive to all my needs. Have had very nice conversations with the fulfillment team.

Everything I receive is definitely 5 Star , no quality and sizing issues !! What a breath of fresh air when shopping online !!

Great customer service. Love jewelry and clothing

Excellent quality!! Fit is good Thank you Tammy Harris!!