Site reviews
So far I am very
So far I am very happy, I got my pool ordered and installed in September, the end of the season. The product seems good quality. When I called for assistance, I got a real person, and they were knowledgeable. The delivery was quick easy on time. Do your research on the photos with the style and colors, that can throw you off. Try to use clients reviews labeled properly. I had a small issue with the freight company (un related to pool factory), but after speaking with pool factory they were 100% on my side and gave me the support I needed. When closing the pool we had a small tear in the pillow, I had a new one in 2 days, easiest process. I would 100% recommend them, I have already given out their website to multiple people. Prices are reasonable and I feel confident about my purchase. I am also impressed with the customer service, it's rare these days.
So far I am very
So far I am very happy, I got my pool ordered and installed in September, the end of the season. The product seems good quality. When I called for assistance, I got a real person, and they were knowledgeable. The delivery was quick easy on time. Do your research on the photos with the style and colors, that can throw you off. Try to use clients reviews labeled properly. I had a small issue with the freight company (un related to pool factory), but after speaking with pool factory they were 100% on my side and gave me the support I needed. When closing the pool we had a small tear in the pillow, I had a new one in 2 days, easiest process. I would 100% recommend them, I have already given out their website to multiple people. Prices are reasonable and I feel confident about my purchase. I am also impressed with the customer service, it's rare these days.
It seems to be good
It seems to be good quality, very heavy duty.
It seems to be good
It seems to be good quality, very heavy duty.
Shipping was excellent arrived early
Shipping was excellent arrived early and shipper had an electric forklift and placed it on the side of my house right where I needed it to install later
Shipping was excellent arrived early
Shipping was excellent arrived early and shipper had an electric forklift and placed it on the side of my house right where I needed it to install later
Hopefully it will be a
Hopefully it will be a 5 star once it’s set up?
Hopefully it will be a
Hopefully it will be a 5 star once it’s set up?
Everything worked as described. A
Everything worked as described. A large pool like this is a little tricky to self install. but worth every penney.
Everything worked as described. A
Everything worked as described. A large pool like this is a little tricky to self install. but worth every penney.
Excellent!
Excellent!
Excellent!
Excellent!
So far so good. Wrapped
So far so good. Wrapped up tight for winter
So far so good. Wrapped
So far so good. Wrapped up tight for winter
The product was shipped out
The product was shipped out quickly and for a reasonable price. It arrived very quickly and the delivery company was very nice and helpful
The product was shipped out
The product was shipped out quickly and for a reasonable price. It arrived very quickly and the delivery company was very nice and helpful
Love it
Love it
Love it
Love it
Great service!
Great service!
Great service!
Great service!
I love Pool Factory always
I love Pool Factory always around to answer questions and give support. I bought our pool from them and use for other supplies too.
I love Pool Factory always
I love Pool Factory always around to answer questions and give support. I bought our pool from them and use for other supplies too.
In 2019 I bought the
In 2019 I bought the first one, in 2025 I did the pool over and I replaced over the new one, I love it.
In 2019 I bought the
In 2019 I bought the first one, in 2025 I did the pool over and I replaced over the new one, I love it.
Good folks to deal with…. professional
Good folks to deal with…. professional and knowledgeable
Good folks to deal with…. professional
Good folks to deal with…. professional and knowledgeable
Everything was great
Everything was great
Everything was great
Everything was great
To follow
To follow
To follow
To follow
Pool cover was made of
Pool cover was made of good quality material. Price was good and shipping was really quick!
Pool cover was made of
Pool cover was made of good quality material. Price was good and shipping was really quick!
Shipped in a few days
Shipped in a few days after ordering. Product was packaged very good and with no problems!!!
Shipped in a few days
Shipped in a few days after ordering. Product was packaged very good and with no problems!!!
The pool factory has always
The pool factory has always been helpful. The product I purchased this time was not.
The pool factory has always
The pool factory has always been helpful. The product I purchased this time was not.
Great product highly recommend
Great product highly recommend
Great product highly recommend
Great product highly recommend
So far so good !
So far so good !
So far so good !
So far so good !
