I picked my speakers up directly from TMR without shipping. The chat, email, and in-person experience with the staff was wonderful. TMR understands the used market and turned down some of my older less viable equipment on trade-in. As a practical matter TMR was spot-on, and I appreciated their focus on only highest quality used equipment and not wasting my time or theirs on lower-level products that will not be profitable for the cost to sell.

Excellent fast service. Highly recommended!

Great Communication and assistance with purchase and trade. Prompt credit and refund. Really enjoying my new Magnepan 1. 7x speakers! Special thanks to Simon for a great purchase experience. The Music Room: Highly recommended!

Fast shipping and well packed as always.

Just perfect!

It's the people. That's what sets TMR apart. There are plenty of solid hifi shops these days, but the folks at TMR are a cut above always going above and beyond to support their customers like me, let alone having great taste in gear, and a notable commitment to connecting people with their music -- curating and sharing in the experience.

See the link I placed in my review.

The prices reflect used equipment prices. When ordered the shipment starts the next business day. One of the benefits (as opposed to a private party) is you know the item works before it is shipped.

Very easy to work with

Extraordinary

In the late 1970s, I owned an Ampzilla II amplifier with more than 200 watts per channel and 0. 05% distortion. Given the $1,000 price, and its specs, it should have sounded great. Then I listened to a smaller and comparatively modestly-priced amp from a company nobody knew: Threshold. About 70 watts and $670, it sounded great - so much better than the costlier and more powerful, more famous, Ampzilla. So it is with the Pass Labs XA25 I bought from TMR almost 50 years later. Modest in size, price, weight and power, the XA25 conveys a sense of space, resolution and involvement a costlier pair of mono blocks the XA25 replaces could not. I can get by with 25 watts as I have a pair of 91 dB efficient speakers and taste for modest listening levels. I got Class A operation without the weight or heat dissipation of more powerful Pass Labs amps. Terrific sound for the price, weight and heat dissipation. This amp feels like a clever way to get the best of Class A operation and Nelson Pass design.

I'm a repeat customer. If they keep this up I always will be! I will buy stuff from their great selection just because I miss the service. Ha! Gary and Lauren are on top of things. Fantastic!

Exceptional service and great value! TMR can pack any piece of equipment and have it arrive safely.

This was a complicated trade-in involving pallets (on my end). Music Room had the pallet and packing supplies delivered to me (excellent) and provided information, support and service that made the shipping straightforward and doable. I received a good, fair price for my gear. I had read reviews of Music Room before contacting them and was expecting good things. The atual transaction far exceeded my expectations. Highest recommendation.

This Cable arrived in a timely manor and was in better than Very Good condition. Can’t go wrong with The Music Room to enhance your musical journey. A very pleasant experience.

Purchased a Primaluna EVO 400 preamp. Sales and service were excellent. The unit was packaged extra carefully and received exactly as described. They were very patient at answering all my questions. My new favorite audio store

They are very nice to deal with and offer a great selection of bucket-list items and things you didn't even know you wanted. LOL

Jason Manning was great! Clear, concise and punctual. Couldn't be happier. Will continue to do business with TMR for a long time.

efficient sales people not the best in value

Very good.