Site reviews
Amazing Cabinets . . . Excellent Customer Service
Both myself and the general contractor hired to refinish two bathrooms couldn't believe the quality and finish of the Rustic Hickory cabinets. So "high end". Easy to assemble too. They really elevate my mountain cabin. I'll be ordering the cabinets for the kitchen very soon! I'll add photos when they complete the bathrooms.
Amazing Cabinets . . . Excellent Customer Service
Both myself and the general contractor hired to refinish two bathrooms couldn't believe the quality and finish of the Rustic Hickory cabinets. So "high end". Easy to assemble too. They really elevate my mountain cabin. I'll be ordering the cabinets for the kitchen very soon! I'll add photos when they complete the bathrooms.
Great all around.
Great value and quality, excellent customer service and quick delivery… what more could you want. Highly recommend.
Great all around.
Great value and quality, excellent customer service and quick delivery… what more could you want. Highly recommend.
Customer support was great. My
Customer support was great. My autofill put the wrong address during checkout. I realized right after I had hit confirm and sent a message through the help chat after business hours. They got back to be the next morning and adjusted the address for me. Shipping was pretty fast.
Customer support was great. My
Customer support was great. My autofill put the wrong address during checkout. I realized right after I had hit confirm and sent a message through the help chat after business hours. They got back to be the next morning and adjusted the address for me. Shipping was pretty fast.
Cabinet is great. good quality.
Cabinet is great. good quality. shipping was fast
Cabinet is great. good quality.
Cabinet is great. good quality. shipping was fast
Don’t believe them
Ordered a cabinet after I called their CS to make sure it was IN STOCK. Burned by another retailer already. They assured me it was in stock and they didn’t have time to place an order for me. Which, btw, I never asked them to do. Just needed to know I would get the cabinet if I placed the order. Ordered after I hung up, got an email and FedEx tracking number. Two days later got an email telling me, “oooohhh my bad we don’t have that. Canceling your order. So sorry. ” Won’t ever order from them again.
Don’t believe them
Ordered a cabinet after I called their CS to make sure it was IN STOCK. Burned by another retailer already. They assured me it was in stock and they didn’t have time to place an order for me. Which, btw, I never asked them to do. Just needed to know I would get the cabinet if I placed the order. Ordered after I hung up, got an email and FedEx tracking number. Two days later got an email telling me, “oooohhh my bad we don’t have that. Canceling your order. So sorry. ” Won’t ever order from them again.
sent wrong size
sent wrong size
sent wrong size
sent wrong size
samples finally came after having
samples finally came after having to follow up on it as to where it was. loved the samples , just took a while to get here . delayed decision making process for me.
samples finally came after having
samples finally came after having to follow up on it as to where it was. loved the samples , just took a while to get here . delayed decision making process for me.
Solid Support
Fantastic customer support from Katie. If I asked a question she did not know she found out for me.
Solid Support
Fantastic customer support from Katie. If I asked a question she did not know she found out for me.
Great Ordering and Customer Service
This was a great experience, although I had some challenges with FedEx loosing track of one of the eight packages. Ordering online was incredibly easy and when I contacted Katie in customer service the experience was exceptional. We have some additional cabinetry plans in the future and we will definitely be back.
Great Ordering and Customer Service
This was a great experience, although I had some challenges with FedEx loosing track of one of the eight packages. Ordering online was incredibly easy and when I contacted Katie in customer service the experience was exceptional. We have some additional cabinetry plans in the future and we will definitely be back.
Received the sample in a
Received the sample in a timely manner. Color & quality of wood better than expected.
Received the sample in a
Received the sample in a timely manner. Color & quality of wood better than expected.
Lost Cabinet
They never got back to me.
Lost Cabinet
They never got back to me.
Excellent well made,easy install . order
Excellent well made,easy install . order and delivery was quick and easy thank you
Excellent well made,easy install . order
Excellent well made,easy install . order and delivery was quick and easy thank you
Photo didn't match
Blind cabinet was easy to assemble, looks great. Only thing was it didn't match the photo online and on the box. It had a opening in the middle of the cabinet, online and the photo didn't show this.
Photo didn't match
Blind cabinet was easy to assemble, looks great. Only thing was it didn't match the photo online and on the box. It had a opening in the middle of the cabinet, online and the photo didn't show this.
Best customer service ever!!!!
Best customer service ever!!!!
Best customer service ever!!!!
Best customer service ever!!!!
Great cabinets for the orientation
Great cabinets for the orientation point.
Great cabinets for the orientation
Great cabinets for the orientation point.
Perfect
Good quality/ quick shipping/ easy directions
Perfect
Good quality/ quick shipping/ easy directions
Nice product, impressive quality
Product met my expectations and was easy to assemble
Nice product, impressive quality
Product met my expectations and was easy to assemble
Customer service was a 5
Customer service was a 5 Delivery also a 5 Product quality - rabbit cuts on edges need to be cleaner Directions are okay but pictures are bad. Too small and cannot read the details.
Customer service was a 5
Customer service was a 5 Delivery also a 5 Product quality - rabbit cuts on edges need to be cleaner Directions are okay but pictures are bad. Too small and cannot read the details.
Boards were beautiful! Just as
Boards were beautiful! Just as described. Customer service very helpful on the phone.
Boards were beautiful! Just as
Boards were beautiful! Just as described. Customer service very helpful on the phone.
It was easy to order
It was easy to order the pantry cabinet, and it was delivered in a timely manner. The pieces all fit together very well and it is a solid cabinet once assembled. Only one concern—I ordered a hickory pantry and you sent maple. I kept it anyway as I did not want to hassle with returning it.
It was easy to order
It was easy to order the pantry cabinet, and it was delivered in a timely manner. The pieces all fit together very well and it is a solid cabinet once assembled. Only one concern—I ordered a hickory pantry and you sent maple. I kept it anyway as I did not want to hassle with returning it.


