High delivery charge then surprise huge customs tax charge. Dress too big and cheap quality! First and last order!

Great dress, very disappointed with high customs charges, won't be a returning customer

Fast service

Fast delivery and very responsive customer service

Great service

Shipping great and lovely products

Great service, really nice quality dress, recieved quickly

Lovely jumper. Very pleased with my purchase.

*****

It came very quickly & was well packaged

Waiting a reply as not received item received a completely different item a shirt

Order and delivery and return process was very good

Quick response

Wrong size received. I ordered a 6 and received a size 16 despite order confirmation and packing slip showing a 6. $142 purchase and terrible customer service while trying to organise a refund as the online returns portal doesn't allow returns from Australia. My customer service responses are chat bot type responses with no solutions eg a prepaid return slip for their error. Had I known I would be dealing with yet another online store with no phone number and no real people to provide customer service I would not have considered this store at all. I am still waiting for them to respond to me as to how to proceed with a refund seeing as the size I ordered is now out of stock. Buyer beware.

Quick service 👍

The dress I ordered was faulty but the customer service was great and it’s been returned

Perfect winter jacket and was so pleased to see it’s more than 50% wool! Size 14 fits me perfectly as I saw it on ASOS but they didn’t have a 14 so came here and happy days!

Fast delivery

Shipping was adequate and within time. Overall experience was good but sadly dress came up a lot smaller than expected and needed to re-order.

Poor customer care , not responding to emails and no refund after nearly 2 weeks .