Great product but expensive

Assembly of the box and packing is easy. But return instructions are unclear. The instructions on the return box state to schedule pickup through their website, but then I get an email telling me to use UPS. Doesn't matter, just make it clear!

See above.

Shopping with Pureway was a pleasant experience. After an issue with my original order, Pureway worked promptly to make it right! Mikhail Reubin Cruz showed excellent customer service skills and was a pleasure to work with. Thank you again!