I ordered this because I was having trouble finding cortisol swabs that my doctor ordered through ANY lab. I needed it quickly before an appointment. The website listed it as in stock, and I paid $35 for next day shipping. My order was confirmed on 11/2/2022. When I emailed for a status update, I received no response. When I sent a message through the website chat (the one that says "we respond immediately!") I received no response. The item shipped on 11/4/2022 and I did not receive it until 11/7/2022 (5 DAYS, not 2 or even 3 days, 5 Days.) At that point, I no longer needed the test and I want to return it. There is no information on how to do so other than return it to the address on the box which I will be doing. Again, no answer on an email or a chat. You better believe that they charged me right away and seemed to have no problem doing so. I'm not happy.

Fast delivery easy to use store

Still have not gotten any results

Awesome! Fast shipping, you’re great!

The kit came in record time, and the whole process was easy and clear.

Customer service was very nice and quickly responded to my questions however I was told I would get some of my money back as I had to get test done from provider due to 2 week delay in results. I never got any back It was a waste of money.

Chatted with me online and were very helpful!