I placed an order on 25/05/2026 and, as of today (08/06/2026), I have still not received my product. What is particularly disappointing is the lack of communication. I emailed your customer service team on 03/06/2026 requesting an update on the whereabouts of my order and have not received any response. The delay and absence of communication have been extremely frustrating.

Great style cut. I was seen on time and my hair cut was done efficiently and professionally.

Well done and thank you for the oroducts

Really happy with purchase and after service

Beautiful packaging, the bottles are a pretty colour and fast delivery

Great service and happy with products

This Shampoo a Conditioner is one of the best to use.

Quick easy order. , Fast delivery, hair feels great

Very happy with my products!

1 litre shampoo and conditioner

I just love Stefan products. Thrive always been such great quality. I haven’t used them for years due to raising a family etc, now it came up as an ad, I think I’ve bought enough to last me a year or so. But best quality products you’ll find.

Love your shampoo and conditioner. Also bought heat protection. Very happy

Perfect! Ordered and delivered promptly. Love this product. Thank you

Perfectly easy from start to finish

Love Stefan products and your delivery service is amazing.

Beautiful gift boxes and excellent service - delivery fast. Thank you

Very happy with the shampoo as l had never purchased before, but will again.

Very satisfied customer

Went to the website and even though it stated there were available appointments (showing green), there were none there to select regardless if selecting a specific stylist or when choosing any stylist.

I bought one hair brush and it arrived it was exactly the same as a brush I bought from a Stefan hair salon years ago , great hair brush so I bought a mini one to put in my handbag, it arrived overnight, excellent hair brushes and service. very happy with my purchases.