They should go back to higher quality materials.

Excellent customer service and fast shipping. I will be back as a regular customer.

Not able to resolve order return and exchange on line.

Quick shipping

After very little use, the elastic and loop at the heel of the shoe completely tore off. The shoes were comfortable, it's a shame they failed. It was simpler to take them to a charitable organization and donate them than complete the return requirements. I purchased a different brand which I actually like better.

Great service and fast shipping. Thank you so much!!!

Free exchange sent today not sure how fast the turnaround will be especially 2 weeks before Christmas.

Good

I have rarely done business with any company that is so customer responsive. I had a concern about garden shoes that I purchased and they immediately got back to me, had me send pictures and offered a new pair. My daughters buy only Western Chief rain boots for their children because they last forever and are so reasonably priced. I am a Western Chief customer for life!!!

Great experience

it came approximately little over a week. The box packed very good.

Very fast service-no problems with shipping.

Quick response

Received them quickly. Fair price. Very comfortable.

Great product, quick shipping!

Came as expected but runs small.

I bought a pair of slippers, and they are falling apart. For $60, I expected them to last as long as the last ones I bought, which lasted for 19 years. I have written two emails to the company and have not received a response. Very unprofessional.

GREAT customer service all along the way and I was really impressed at how fast they were delivered. What an awesome company!

Shipped right away an arrived across The country very quickly.

The order was received on time and was exactly as ordered.