Ask Ben Character
ask
ben
All brandsHow it worksArticles
Homepage
Brands
spectrumrx-com

Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
  • API Documentation
  • API Changelog
  • Yotpo Status
Ben
By
  • Terms of Service
  • Website Terms of Use
  • Security
  • Privacy Policy
  • Cookie Settings
  • Accessibility
Ben
By

Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
  • API Documentation
  • API Changelog
  • Yotpo Status
  • Terms of Service
  • Website Terms of Use
  • Security
  • Privacy Policy
  • Cookie Settings
  • Accessibility

Site reviews

How we present the reviews
Anonymous user
Kevin P.🇺🇸
Verified Buyer
5 out of 5 stars

Hard to find products at

Hard to find products at reasonable prices. Easy to order online and shipping is fast. Thanks Spectrum!

NOV 29, 2021
Anonymous user
Keyur P.🇺🇸
Verified Buyer
1 out of 5 stars

Mulitple orders get lost when submitted online and never get any response from you

I submitted this order online on 10/26/21, and the product was in stock at the time. Somehow I never received it and finally yesterday (11/8/21) I checked online and it shows "pending". I called the customer service and they had no explanation for it. This has happened multiple times in the past. You should have a reconciliation system and it should be able to tally up all the pending orders. Also, when an item is out of stock when it shows in stock online, you should notify the customer of this. I am not very confident in your system and processes.

NOV 9, 2021
Anonymous user
Joyce M.🇺🇸
Verified Buyer
5 out of 5 stars

Great customer service.

Great customer service.

NOV 8, 2021
Anonymous user
Pam C.🇺🇸
Verified Buyer
3 out of 5 stars

STILL HAVE NOT RECIEVED OUR

STILL HAVE NOT RECIEVED OUR RETURN LABEL FOR THE CHEMICAL WE ORDERED

NOV 4, 2021
Anonymous user
Debra L.🇺🇸
Verified Buyer
5 out of 5 stars

Great Customer Service

Great Customer Service. Thank you Joelle for all your hard work!

NOV 4, 2021
Anonymous user
Ann B.🇺🇸
Verified Buyer
5 out of 5 stars

very prompt and easy to

very prompt and easy to use the website for ordering

OCT 21, 2021
Anonymous user
Dennis H.🇺🇸
Verified Buyer
2 out of 5 stars

I just ordered 200 dropper

I just ordered 200 dropper bottles which I had to wait 30 days to receive. When they came they didn’t have dropper tips or caps. Why would you list dropper bottles without the tips and a cap?

OCT 16, 2021
Anonymous user
Maii E.🇨🇦
Verified Buyer
2 out of 5 stars

No customer support

No customer support

OCT 16, 2021
Anonymous user
Keyur P.🇺🇸
Verified Buyer
2 out of 5 stars

It's difficult to navigate the

It's difficult to navigate the web pages sometimes, especially when you don't have the specific product in stock that I am looking for. it gives me so many chioices that are not related the product being searched.

SEP 3, 2021
Anonymous user
Abeba T.🇺🇸
Verified Buyer
1 out of 5 stars

Need improvement on costumer service

Need improvement on costumer service department.

AUG 23, 2021
Anonymous user
Brendan Y.🇨🇦
Verified Buyer
1 out of 5 stars

Terrible!

Constantly asking for someone from accounting to address our issues. We are promised a call back and it never happens. It has been MONTHS and I've called TEN TIMES.

JUL 24, 2021
Anonymous user
DR. M.🇺🇸
Verified Buyer
4 out of 5 stars

no problem transaction

no issues

OCT 30, 2019
Anonymous user
LISA P.🇺🇸
Verified Buyer
4 out of 5 stars

Always great!

Always great!

OCT 30, 2019
Anonymous user
KELLIE B.🇺🇸
Verified Buyer
5 out of 5 stars

Excellent service and support

I recently attended a training at Spectrum in New Jersey and was very pleased with the material and their staff. Their facility is top notch and the training was excellent. We have since started ordering products and are pleasantly surprised with their very competitive pricing. We have also utilized their compounding support and have been very happy with their quick and thorough responses. I highly recommend Spectrum Pharmacy Products!

SEP 27, 2019
Anonymous user
CINDY F.🇺🇸
Verified Buyer
5 out of 5 stars

Spectacular Service

Quick response, fair pricing and great attention to detail on all our orders. Customer service is personalized and they go out of their way to work with us! I order from Spectrum whenever I can!

AUG 27, 2019
Anonymous user
surin n.🇺🇸
Verified Buyer
5 out of 5 stars

customer service

Excellent, Knowledgeable, and Courteous.

JUN 14, 2019
Anonymous user
SADIA S.🇺🇸
Verified Buyer
5 out of 5 stars

Great service and Quality

Customer service and quality of API's are great.

MAY 31, 2019
Anonymous user
KEVIN S.🇺🇸
Verified Buyer
5 out of 5 stars

Great service

Always receive great service and quick shipping.

APR 12, 2019
Anonymous user
KANE L.🇺🇸
Verified Buyer
4 out of 5 stars

Kids love the ducks

Nice working with you, and my kids love the rubber ducks

MAR 4, 2019
Anonymous user
ERIKA H.🇺🇸
Verified Buyer
4 out of 5 stars

new account

some of your products not bad but did find some pricey

FEB 19, 2019
12345

More brands you might like

http://langehair.com brand image
health & beauty

http://langehair.com

View brand|Shop brand
Rating
4.8
Total Reviews
1.6M
Brand image placeholder
health & beauty

https://www.flaconi.de/

View brand|Shop brand
Rating
4.8
Total Reviews
1.1M
Brand image placeholder
health & beauty

https://www.flaconi.at/

View brand|Shop brand
Rating
4.8
Total Reviews
1.0M
https://www.spectrumrx.com logo

https://www.spectrumrx.com

health & beauty
4.4
|
265
Visit online store
https://www.spectrumrx.com logo

https://www.spectrumrx.com

health & beauty
4.4
|
265
Visit online store
4.4
4.4 out of 5 stars
Based on 265 reviews
5
198
4
34
3
5
Ratings distribution data table
StarsCount
5198
434
35
28
120
Total265
2
8
1
20