Site reviews
Kelly
Kelly was great and very understanding and patient , best customer service experience I’ve had in a while thank you Kelly for making this easy
Kelly
Kelly was great and very understanding and patient , best customer service experience I’ve had in a while thank you Kelly for making this easy
Easy to do
Easy to do
Easy to do
Easy to do
Excelente servicio
Excelente servicio
Excelente servicio
Excelente servicio
Great Service
The Smile Direct associate is who helped me take my digital impressions was so kind and helpful.
Great Service
The Smile Direct associate is who helped me take my digital impressions was so kind and helpful.
Quick & Easy
The smile shop was a quick and easy way to know I did everything right without having to do the impressions by myself. Staff was kind and very knowledgeable! Now to wait on my smile trays and get this party started!
Quick & Easy
The smile shop was a quick and easy way to know I did everything right without having to do the impressions by myself. Staff was kind and very knowledgeable! Now to wait on my smile trays and get this party started!
A whole New SMILE!
I've had a split in my front teeth as long as I can remember! I never minded it until it started to widen and get crooked in recent years. My kids noticed I stopped "smiling" in photos, because I felt so self conscious. Now, I have a NEW Smile and use it in pictures whenever I get the chance! I love my NEW Smile!!
A whole New SMILE!
I've had a split in my front teeth as long as I can remember! I never minded it until it started to widen and get crooked in recent years. My kids noticed I stopped "smiling" in photos, because I felt so self conscious. Now, I have a NEW Smile and use it in pictures whenever I get the chance! I love my NEW Smile!!
Great results
Great results
Great results
Great results
Amazing Client Service
We went to the Towson, MD office and it was amazing…great customer service, explained perfectly and the detail of client want and needs were amazing. I would highly recommend anyone i know to visit that office. Love the box and how everything works. Very excited to see my daughters journey.
Amazing Client Service
We went to the Towson, MD office and it was amazing…great customer service, explained perfectly and the detail of client want and needs were amazing. I would highly recommend anyone i know to visit that office. Love the box and how everything works. Very excited to see my daughters journey.
Great visit
Great visit
Great visit
Great visit
Great job!
The staff was very professional, kind and informative. I received answers to all my questions and was very at ease.
Great job!
The staff was very professional, kind and informative. I received answers to all my questions and was very at ease.
They were really nice and
They were really nice and professional
They were really nice and
They were really nice and professional
All positive
Staff were really friendly and the process was easy, I left with my free tooth whitening kit which I've started using and love! It's actually made me take more care to charge my electric toothbrush as I'm really bad for letting it run out of charge and having to use a manual, I also got a free lip balm (which I thought was a nice touch) I'm just really excited to get my aligners and get started with using them.
All positive
Staff were really friendly and the process was easy, I left with my free tooth whitening kit which I've started using and love! It's actually made me take more care to charge my electric toothbrush as I'm really bad for letting it run out of charge and having to use a manual, I also got a free lip balm (which I thought was a nice touch) I'm just really excited to get my aligners and get started with using them.
The place is very fancy.
The place is very fancy. The people who works there are accomodating and friendly especially Taina. She help me with ny questions and concerns. She is exceptional!
The place is very fancy.
The place is very fancy. The people who works there are accomodating and friendly especially Taina. She help me with ny questions and concerns. She is exceptional!
There was a warm welcome
There was a warm welcome when I arrived at 3:30pm on Saturday, rather than leave me waiting the gentleman took me to a booth and explained everything really thoroughly so I was immediately impressed with his knowledge and attitude. Then a lady took me in and she was lovely and really positive and engaging and made the whole experience. The staff here are wonderful and you can tell it is a nice team.Darren Burnett
There was a warm welcome
There was a warm welcome when I arrived at 3:30pm on Saturday, rather than leave me waiting the gentleman took me to a booth and explained everything really thoroughly so I was immediately impressed with his knowledge and attitude. Then a lady took me in and she was lovely and really positive and engaging and made the whole experience. The staff here are wonderful and you can tell it is a nice team.Darren Burnett
Excellent customer care!
Excellent customer care!
Excellent customer care!
Excellent customer care!
Great experience
Thanks to everyone at minnetonka smiles direct! They were great in helping me figure out how to use my fsa to pay for my new aligners. Super excited to get started!
Great experience
Thanks to everyone at minnetonka smiles direct! They were great in helping me figure out how to use my fsa to pay for my new aligners. Super excited to get started!
Everything was good
Everything was good
Everything was good
Everything was good
Good so far
Kit came on time and the instructions were clear. Easy to complete and send back.
Good so far
Kit came on time and the instructions were clear. Easy to complete and send back.
The girl was knowledgeable helpful
The girl was knowledgeable helpful and a warm personality. She explained every but was not pushy to sell me the product as I was very clear how I wanted the experience to go. She also told me about some of my teeth and what I could do about that which I thought was super helpful The atmosphere was alright but nothing special. The lady in the phone was talking to someone about a problem team member which I didn’t think was brilliant.
The girl was knowledgeable helpful
The girl was knowledgeable helpful and a warm personality. She explained every but was not pushy to sell me the product as I was very clear how I wanted the experience to go. She also told me about some of my teeth and what I could do about that which I thought was super helpful The atmosphere was alright but nothing special. The lady in the phone was talking to someone about a problem team member which I didn’t think was brilliant.
Seamless experience
From checking to check out and everything in between, the staff created a seamless and pleasurable experience for me. And I saw the team work very well together, as well as oh attend to all of my questions and concerns. I’m super excited to get started when my package arrives.!
Seamless experience
From checking to check out and everything in between, the staff created a seamless and pleasurable experience for me. And I saw the team work very well together, as well as oh attend to all of my questions and concerns. I’m super excited to get started when my package arrives.!


