Customer service was good. Shipping I had problems. The box was opened when I receive it and they left it outside of my place on the wet floor under rain

VMAX is the best escooter company

Scooter was shipped promptly and packaged securely.

Wish I could just speak with someone to manage this situation!

Good electric scooter

Great experience fixing a part, highly recommend VMAX for their service!

Fast customer services response, as well as great product quality!

Box was beat to hell but everything came intact.

The service tech I worked with, via email, was great. It only took two emails, a photo and quick explanation to explain my problem. The part was shipped immediately. I was impressed with the replacement instructions which were easy to find on the VMAX website.

I didn't bother wasting time with customer service and fix the issues with thicken epoxy and paint

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Fast shipping… good build

Good scooter. Would have expected manufacturer would have replaced the broken scooter as it was received broken.

I love the scooter as a whole. Luckily, spare parts are available. Plastic pieces like signals and wheel covers feel cheap and are broken in shipping. Scooter would be near perfect if those pieces were upgraded to metal for durability. Folding latch is a bad design.

Thanks for the services. The kids love their new scooters

All good

Customer service was responsive and professional.

Everything great! Highly recommend.

Great scooter for my wife and I

Great scooter range is about 35/40 miles full speed