We bought our ebikes here ( a cube annd an moustache) and thought the staff and the bikes were perfect. However the cube bike’s battery failed after the equivalent of only 7 full charges, and as it was after the warranty had expired, Bosch refused to replace it. Scooteretti staff agreed that the battery should not have failed, and suggested that they might be able to help with the cost of a new battery ( over $1000), but in the end, they declined to give any discount at all. The bike and the battery are expensive purchases -we certainly expected to be able to use the battery for more than 1000km. Very disappointed that the store did not help at all.

I had the pleasure of dealing a few times with Scooteretti, and I can't recommend this bicycle shop enough! The service is absolutely top-notch. The staff is incredibly knowledgeable, friendly, and eager to help with anything you need. They took the time to listen to my questions and gave me valuable, expert advice on choosing the right bike accessories. It's clear that they genuinely care about their customers' needs and are passionate about cycling. I felt confident in my purchase and fully informed. If you're looking for excellent service and reliable advice, Scooteretti is the place to go!

On avait entendu parler de cette boutique qui se démarquait par son service client et nous ne sommes pas déçu. Expérience de conseils et d'achat superbe. Nous sommes en confiance. Très satisfait de nos nouveaux Moustaches, un mois et demis et déjà 710 km de fait de mon côté, un pure plaisir.

Our Moustache Samedi (tandem) is the best thing we ever did! A gentleman named Dan (and staff) introduced us to our new bike with infinite patience and humour in light of our often - dumb questions! We left his care with the bike fitted beautifully to us. His courteousy and understanding made our whole trip to Ottawa a memorable experience! We love it and named her "Bluebird"!

La qualité du service à la clientèle est juste WOW !! Le personnel est centrée sur les besoins du client. Mon représentant Daniel qui m'a vendu mon vélo Gazelle est vraiment professionnel. Merci à toute l'équipe pour votre chaleureux accueil !! Je recommande fortement cette shop de vélo +++

Excellent service bon prix

Always Good service.

The service was great and the turn around time for shipping was great. My bike arrive at my house about a week after the purchase.

Recommandé par un ami, sommes très satisfait

Had the product I wanted not available from my local bike shop. Easy to order. Amazing customer service and delivery.

Très bon service

Scooteretti team was very competent, helpful and friendly

Excellent service and a wonderful product. Thanks

As always received the support and expertise required to make me feel comfortable with my purchase. The stem performs as I had been prepared to expect... very well.

For my first experience with Scooteretti, I contacted them online because my local bike shop told me it would take 2 months to get the battery I was after. From my initial inquiry to delivery from Scooteretti was 3 days! Great service! Great response! I'll be back.

This seatpost is awesome. It’s exactly what I was looking for. The ride is very smooth so you don’t have to lift off the seat for those big bumps.

I have not even received my package yet!!!

Very Google service

Scooteretti a su répondre à mes questions en plus de m'avoir conseillé lors de mon achat. De plus j'ai pu faire un essai pour confirmé mon choix. Super équipe!

Excellent suivi sur ma commande et excellent temps de réponse à nos questions.