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Great experience all around
SalonPro was great & my order arrived quickly & in good shape. I emailed about a promotion & they promptly responded. Very happy!
I love the product and the help I received through multiple returns
Excellent customer service
Thank you for my wall mount dryer! Works great
The processor is amazing. I still have a couple of older girls that get a set and it dries quicker than the old hooded dryers without the drying effect it had on the clients. Also, the processors truly speeds up the processing time! Awesome! The only draw back was to find someone to install it correctly! Don’t trust the handyman apps they are a nightmare! SalonPro should research for installers in the area where they are selling these little beauties!
Fast delivery. Probably won't buy open box again. But great company and fast delivery
Great product
Excellent in all aspects!
A good investment overall. The shampoo chair lives up to expectations, but it's a bit on the pricey side so it might be out of reach for newer salons and those who are just earning. If somehow SalonPro could make and manufacture a budget model, that would be fantastic.
Six years, ZERO quality backwash units. The streak ends there. Very comfortable and the bowl certainly ain't cheap plastic. Give me another six years of extraordinary service and I'd be ecstatic.
Prompt delivery, easy assembly, plus great features. I like that it has the option of reclining and the soft padding ensures the client has comfort sitting in it for longer sessions. I am going to purchase some other salon equipment from SalonPro!
Call me difficult, but I want to be sure before making a big purchase. I ask A LOT of questions which could be annoying. 😅 SalonPro's customer support team ensured I had all the information I needed. Patient, knowledgeable, and genuinely invested in customer satisfaction.
Huge shoutout to the SalonPro team! Quick delivery and a support team that knows their stuff. Total professionals – this is how you win customer loyalty, no doubt!
Customers are always right and so when they tell me I should've gotten this chair since Day 1, I believe 'em. Where were you guys 10 years ago?
I would've preferred if Salon Pro offered free shipping, but a big shoutout to the delivery service. The only "negative" about it is I have to pay. LOL. The delivery personnel handled everything well. Can't complain about the delivery service.
Too expensive with the product plus the shipping fee. I have no problem with the product, but at least get someone who can deliver on time.
Good and sturdy, but there was an issue with the delivery; it was during a public holiday that I wanted it to arrive since I was overly booked for the day. I wished this chair could reach me in my home salon. I already have 2, but it didn't reach me. However, it is perfectly serving my clients now.
Late delivery. I'd give two stars but the product itself is good.
I had separate beds and bowls before, but I saved so much space with all-in-one units. I'm also head over heels in love with this shampoo unit, not much on its aesthetics, but its practical functionality. The shipping and delivery are also on time.



| Stars | Count |
|---|---|
| 5 | 3686 |
| 4 | 1335 |
| 3 | 74 |
| 2 | 61 |
| 1 | 28 |
| Total | 5184 |